Taylor McKenzie
North Truro
Summary
Spent my years doing hard labor that demanded intense focus physically and mentally. I started every job at entry level and worked my way up to being the head of each department i have worked for. Im known for working hard but also having great customer service and for getting along well with my co-workers.
Overview
11
11
years of professional experience
Work History
Head of Housekeeping Services
Adventure Bound Camping Resort
04.2020 - Current
- Led daily operations of housekeeping services, ensuring cleanliness and guest satisfaction.
- Developed training programs for staff, enhancing team performance and service quality.
- Streamlined cleaning processes, improving efficiency and turnaround times for accommodations.
- Conducted regular inspections to maintain high standards of cleanliness and safety compliance.
- Collaborated with other departments to coordinate housekeeping needs during peak seasons.
- Resolved guest complaints promptly, fostering positive relationships and repeat business.
- Conducted regular inspections of guest rooms, common areas, and laundry facilities to ensure compliance with cleanliness and hygiene requirements.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and order in all rooms and common areas.
Head Creeler
Oppermann Webbing
01.2015 - 03.2019
- Trained new team members on creeling techniques and safety protocols.
- Collaborated with production teams to optimize workflow efficiency and reduce downtime.
- Played an integral role in training new hires on proper creeling techniques, fostering a supportive learning environment that emphasized teamwork and skill development.
- Collaborated closely with management to implement new strategies for increased efficiency within the creeling department.
- Played a vital role in maintaining consistent production rates, working closely with knitting machine operators to identify and address potential bottlenecks.
- Consistently met or exceeded daily production quotas through efficient time management and task prioritization.
- Assisted in meeting production deadlines by effectively coordinating with team members to maintain a smooth workflow.
- Loaded materials for standard, magazine and mobile creels.
- Prepared secondary creels for quick changeovers.
Education
High School Diploma -
Woodmont High
Piedmont, SC06-2006
Skills
- Customer service focus
- Scheduling and planning
- Workload prioritization
- Employee motivation
- Customer service
- Cleaning and sanitation
- Cleaning bathrooms
- Vacuuming and sweeping
- Housekeeping
- Training and mentoring
Timeline
Head of Housekeeping Services
Adventure Bound Camping Resort
04.2020 - Current
Head Creeler
Oppermann Webbing
01.2015 - 03.2019
High School Diploma -
Woodmont High