Amanda Hurtado Valencia
Hailey,ID
Summary
Friendly Barista enjoys creating memorable beverages for customers in busy establishments. Good communicator and known for engaging people from diverse cultures and backgrounds. Enthusiastic demeanor coupled with enduring composure during busy peak periods.
Overview
2
2
years of professional experience
Work History
Lead Barista
The Coffee House
06.2023 - Current
- Optimized workflow processes for faster order completion, decreasing wait times for customers.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Conducted regular equipment maintenance checks to prevent breakdowns, ensuring uninterrupted service during peak hours.
Sells Clerk
Janes Artifacts
10.2021 - 04.2023
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
- Developed strong rapport with customers and created positive impression of business.
- Increased upselling success by identifying customer needs and suggesting appropriate additional products or services.
- Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
Education
High School Diploma -
Wood River High School
Hailey, ID06.2023
Skills
- Supply Restocking
- Adaptability to Change
- Decision-Making
- Team Building and Leadership
- Health and safety compliance
- Cleanliness standards
- Reliable and Dependable
- Shop Opening and Closing
- Cash Handling
- Order Taking
- Hospitality and Professionalism
- Cash Register Operations
- Barista Training
- Espresso preparation
- Customer Service
- Guest service
- Conflict handling
Hanging out with my family and friends. Taking walks with my dog Bella
I am a born and raised Wood River Local. I have lived here my whole life. I enjoy the small town atmosphere and people here. I am fresh out of high school looking for new way to intergrade myself within my community. What better way then to start with our valleys furry friends!
I am a fast learner and team player, I am easy to train and can work under a busy environment. I am looking to establish myself within a good working environment, with a good set of co-workers. I am very reliable and hope you look to me for this amazing opportunity.
Languages
Spanish
Native or Bilingual
Timeline
Lead Barista
The Coffee House
06.2023 - Current
Sells Clerk
Janes Artifacts
10.2021 - 04.2023
High School Diploma -
Wood River High School