Amanda Izaguirre
Philadelphia,PA
Summary
Professional office worker prepared for clerical role. Proven ability to manage administrative tasks and support office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in data entry, document management, and customer service.
Overview
10
10
years of professional experience
Work History
General Clerk
Temple University Outpatient Pharmacy
Philadelphia, PA
07.2018 - 09.2022
- Performing operational task such as answering phone, stocking shelves filling prescriptions.
- Operating all financial transactions.
- Prepared prescriptions to be delivered to patients.
- Assisted in training new clerks on pharmacy procedures and operational protocols, fostering a cohesive team environment.
- Led initiatives to streamline administrative tasks, improving overall efficiency of pharmacy services and support functions.
- Contributed to a positive work environment through excellent interpersonal skills and collaborative teamwork efforts.
Receptionist
City Dermatology
Bensalem, PA
11.2013 - 06.2018
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Assisted medical staff by relaying messages and facilitating communication between departments.
- Addressed patient inquiries, providing compassionate support and resolving concerns promptly.
- Developed training materials for new reception staff, fostering a collaborative team environment.
- Scheduled appointments for new and current patient.
- Coordinated patient intake processes, ensuring thorough documentation and compliance with privacy regulations.
- Maintained organized reception area, enhancing patient experience and operational efficiency.
Pharmacy Technician
Pharmacy Of America
Philadelphia, PA
10.2012 - 11.2013
- Processed and dispensed medications accurately in compliance with safety protocols.
- Assisted pharmacists in preparing prescription orders and compounding medications.
- Trained new staff on operational procedures and pharmacy software systems.
- Provided exceptional customer service, addressing patient inquiries and concerns effectively.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
High School Diploma -
John Adams High School
New York01-2008
Skills
- As a valuable employee in a Medical Administrative role with years of experience working in a busy medical office serving a diverse population I have gained the experience of verifying insurance coverages, reviewing records, scheduling exams and updating medical information My experience in administration has made me a fast thinker and dependable person working directly with physicians and patients I am skilled in Microsoft office, word, proficient in Navinet and Hs Connect I can multi-task, work well under pressure, I have retail pharmacy procedure knowledge, prescription filling training, medication inventory management, prescription drug labeling, and insurance billing expert
Timeline
General Clerk
Temple University Outpatient Pharmacy
07.2018 - 09.2022
Receptionist
City Dermatology
11.2013 - 06.2018
Pharmacy Technician
Pharmacy Of America
10.2012 - 11.2013
High School Diploma -
John Adams High School