Amanda Jahnke
CATAWBA,WI
Summary
Dynamic Assistant Manager with a proven track record at RStore, enhancing sales through strategic merchandising and targeted promotions. Excelled in staff supervision and development, boosting team performance and customer satisfaction. Skilled in money handling and problem resolution, achieving a significant reduction in cash discrepancies. Demonstrates exceptional leadership and customer relations, driving operational excellence and sales growth.
Overview
7
7
years of professional experience
Work History
Assistant Manager
RStore
Prentice, WI
03.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Increased sales through effective merchandising strategies and targeted promotions.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Monitored security to protect employees, customers and property.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Diploma -
Marathon High School
Marathon, WI05.2002
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Workload Management
- Retail Operations
- Customer rapport
- Marketing knowledge
- Sales Growth
- Policy Enforcement
- Cost Control
- Customer Service
- Team Leadership
- Teamwork and Collaboration
- Problem Resolution
- Decision-Making
- Invoicing
Timeline
Assistant Manager
RStore
03.2017 - Current
Diploma -
Marathon High School