Summary
Overview
Work History
Education
Skills
Timeline
Generic

AMANDA JARRETT

Naples,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Billing Quality Analyst

NeoGenomics Laboratories, Inc.
09.2019 - Current
  • Developed and maintained quality assurance process and documentation.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems.
  • Developed training materials, SOPs and work instructions to supplement new team member onboarding.
  • Assigned to special projects/audits, as needed basis.

Credentialing Coordinator

NCH Physicians Group
06.2016 - 03.2020
  • Worked closely with practitioners to help each obtain privileges through the Medical Staff Office
  • Updated and maintained CAQH profiles for 200+ providers
  • Maintained accurate files, records and credentialing documents in well-maintained databases using MDStaff.
  • Assisted with managed care auditing processes and performed internal file audits.
  • Enrolled providers with Medicare, Medicaid and various commercial insurance plans.
  • Managed regular monthly/quarterly meetings with insurance companies.
  • Hired as a Billing Denial Specialist: Worked clearinghouse rejections; maintained insurance AR; submitted medical records, appeals, corrected claims, reconsiderations to insurance company; reviewed and submitted for bad debt

Accounts Representative II

Memorial Medical Center
08.2014 - 05.2016
  • Responsibilities include: daily claims submission, reviewing claims rejected by clearinghouse, reviewing claim denials received from EOB's, reviewing correspondence, answering questions from internal and external customers, prepare monthly AR spreadsheets, provide updates on any new/outstanding issues, reviewing claims for bad debt, submitting appeals/corrections as necessary, submitting requested information to insurance companies
  • Cross trained in data entry and payment posting.

Denial Resolution Specialist

TriCore Reference Laboratories
02.2010 - 08.2014
  • Responsible for all follow up work on claims: reviewed un-responded claims for status, reviewed denials for corrections and appeals, submitted additional information required
  • Worked a weekly AR report, reviewed claims for bad debt, advised management of trends and issues
  • Hired as an Insurance Biller
  • Reviewed requisitions collected at our draw sites to enter billing information

Education

Billing And Coding

Pima Medical Institute
Albuquerque, NM
04.2009

High School Diploma -

Mayfield High School
Las Cruces, NM
05.2002

Skills

  • Quality Improvement
  • Training Implementation
  • Documentation Skills
  • Active Listening
  • Practitioner Application Monitoring
  • Issue Identification and Resolution
  • Accounts Receivable Management
  • Provider Enrollment
  • Insurance Credentialing Processes

Timeline

Billing Quality Analyst

NeoGenomics Laboratories, Inc.
09.2019 - Current

Credentialing Coordinator

NCH Physicians Group
06.2016 - 03.2020

Accounts Representative II

Memorial Medical Center
08.2014 - 05.2016

Denial Resolution Specialist

TriCore Reference Laboratories
02.2010 - 08.2014

Billing And Coding

Pima Medical Institute

High School Diploma -

Mayfield High School
AMANDA JARRETT