Amanda Jenkins

• Utilized healthcare software systems for patient scheduling, billing, and record management efficiently.
• Assisted with scheduling appointments for patients and doctors.
• Responded to patient call lights quickly and expedited appropriate follow-through.
• Oversaw patient unit, providing daily functions such as grooming, bathing, feeding, and turning in bed.
• Coordinated work activities and scheduling of medical, nursing and physical plant staff.
• Participated in staff meetings and training sessions to stay informed of hospital policies and best practices.
• Responded to emergency situations by following hospital protocols and assisting medical staff as needed.
• Assisted with patient care activities under the direction of nursing staff to support patient needs.
• Assisted in the preparation and maintenance of patient charts, ensuring all pertinent information was up-to-date.
• Scheduled medical appointments and coordinated transportation to medical facilities for patients.

• Directed sales and marketing plans to maximize rental income and increase occupancy rates
• Communicated with customers, employees and other individuals to answer questions and explain information
• Met with stakeholders, contractor product teams and customers throughout entire system development life cycle resulting in 100% occupancy in some locations
• Streamlined operational efficiencies, gathering requirements to facilitate on-time, under-budget corporate transition
• Collected, tracked and evaluated current business and market trend data

Conducted analysis to address less sales calls which led to an abandonment rate of less that 7%.

Successfully led key projects which resulted in several rolling new programs rolling out with no problem not hesitations.

Effectively controlled the release of proprietary and confidential information for general client lists.

• Monitored multiple databases to keep track of all company inventory.

Organized and coded all documents related to due diligence for acquisitions.
Prepared correspondence, accounting and financial documents for analysis.
Provided onsite training. Managed a team of 30+ and out 40+ truck drivers

• Oversaw training of new team members and mentored each to promote productivity, accuracy and friendly service.
• Managed department schedules to maximize coverage during peak hours.
• Completed research on complex problems and resolved issues in a timely manner.
• Answered customer requests with friendly, knowledgeable service and support.
• Trained employees on cash drawer operation.