Amanda Jenson
Providence
Summary
Team Lead at Integra Financial Services with expertise in customer service and communication. Proven ability to mentor representatives and cultivate a collaborative team environment. Strong organizational skills and shift coordination ensure high-quality service delivery and team performance.
Overview
16
16
years of professional experience
Work History
Team Lead
Integra Financial Services
North Logan
10.2009 - Current
- Call center duties with the added role of a Team lead. Oversee day to day with co-workers. Provide training and support to each representative that I am in charge of. Maintaining a great attitude on each call and providing great customer service.
Education
GED -
Utah State University
Logan, UT08-2009
Skills
- Leadership and supervision
- Customer service excellence
- Organizational skills
- Effective communication
- Mentoring and guidance
- Team management
- Shift coordination
References
- Amanda Skidmore, Co-Worker, 435-213-6368
- Vanessa Castillo, Manager, 435-757-0227
- Blake Scheele, Supervisor, 435-881-2213
Additional Information
Authorized to work in the US for any employer
Timeline
Team Lead
Integra Financial Services
10.2009 - Current
GED -
Utah State University
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