Amanda Johnson

Trained by Strategic Coach and running on the Entrepreneur Operating System (EOS Worldwide). Supporting the CEO, COO, CIO, CFO, fifteen managers, and ten team leads over eleven departments the in various tasks and projects. Managed administrative assistant, building maintenance staff and vendors.

• Handled confidential and sensitive information with discretion and professionalism.
• Managed executive emails, calendars, travel arrangements, and expenses.
• Provided administrative support during board meetings, including agenda and minutes.
• Conducted research and presented findings to support executive decision-making.
• Prepared and edited presentations for internal and external audiences.
• Assisted in the development and implementation of company policies and procedures.
• Aided in the recruitment and training process of new hires.
• Delivered exceptional organizational support enabling executive focus on strategic initiatives and company growth.
• Used advanced software to prepare documents, reports, and presentations.
• Served as a liaison between departments and facilitated communication and collaboration.
• Organized and coordinated conferences and events internally and externally.
• Coordinated team-building activities and boosted morale within the workplace.
• Responded to and resolved administrative inquiries and questions.

As an administrative assistant at Emergicon, handling the front desk operations, including checking in and directing visitors and clients. Maintained the cleanliness and stock of the breakroom and performed various office tasks. Managed contractors on a new building construction designs and layout. Organized the office move transition for over sixty workstations.

• Daily processing electronic return mail and address changes for approximately 200 patients.
• Managing incoming and outgoing mail for more that 150 agencies.
• Assisting with office and facilities supply inventory and ordering.
• Preparing, setting up and cleaning up for events and guests.
• Providing office and managerial support as needed.
• Responding to and resolving administrative inquiries and questions.
• Performing other duties as assigned.

As pre-billing assistant, was responsible for contacting hospitals to verify and collect accurate demographic and insurance policy information for patients who had been transported by EMTs. This information was essential for billing teams to process and collect payments effectively.

• Demonstrated adaptability by quickly mastering new software applications for various tasks.
• Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
• Kept all patient information secure and confidential.
• Executed billing tasks and recorded information in company databases.

As vice president and co-owner of family-owned business, overseeing all aspects of company's operations, finances, marketing, and human resources. Ensured that business complied with all tax and insurance regulations, maintained positive cash flow and profitability, and delivered high-quality customer service and sales.