Amanda Jones
Lakeland,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
Torrid
12.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Pharmacy Technician
Publix
08.2018 - 09.2022
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Education
Bachelor's Degree in Communications -
Florida Southern College
Lakeland, FL08.2023
Diploma -
Lake Gibson High School
Lakeland, FL05.2017
Associates Degree in Liberal Arts -
Polk State College
Lakeland, FL12.2018
Skills
- Microsoft Office
- Customer Service
- Problem-solving skills
- Teamwork and Collaboration
- Time Management
- Social Media Management
Languages
Spanish
Limited Working
Timeline
Sales Associate
Torrid
12.2023 - Current
Pharmacy Technician
Publix
08.2018 - 09.2022
Bachelor's Degree in Communications -
Florida Southern College
Diploma -
Lake Gibson High School
Associates Degree in Liberal Arts -
Polk State College