Amanda Jones
Moore,OK
Summary
Driven and detail-oriented professional with a proven track record in customer relations and schedule management. At ACJ Cleaning Services, spearheaded operations to significantly enhance customer satisfaction and team performance. Skilled in utilizing advanced software tools and fostering teamwork, adept at solving complex scheduling challenges at Integris Health/Pain Management for improved efficiency.
Overview
13
13
years of professional experience
Work History
Owner
ACJ Cleaning Services
04.2014 - 07.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Scheduling Coordinator
Integris Health/Pain Management
07.2011 - 03.2022
- Utilized advanced software tools like Excel, Outlook, and Epic to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts
- Did prior authorization for all procedures
- Entered in all procedures orders for OR room scheduling
- Collected copays
- Answered phones
- Check in/out patients
Education
Medical Coding - Medical Coding
Moore Norman Technology Center - Norman
Norman, OK05.2003
High School Graduate -
West Moore High School
Moore, OK05.1998
Skills
- Customer Relations
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
- Scheduling
- Goal Setting
- Schedule Management
Timeline
Owner
ACJ Cleaning Services
04.2014 - 07.2024
Scheduling Coordinator
Integris Health/Pain Management
07.2011 - 03.2022
Medical Coding - Medical Coding
Moore Norman Technology Center - Norman
High School Graduate -
West Moore High School
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