Amanda Jovanov
Dallas,PA
Summary
Adept at enhancing patient care and pharmacy operations, my tenure at CVS Caremark Distribution Center showcased my ability to optimize workflow and train new staff, reflecting strong problem-solving and team collaboration skills. Achieved significant improvements in service quality and efficiency, underscoring my commitment to excellence and patient safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Caremark Distribution Center
04.2021 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Worked on Database and Aged Orders in the pharmacy and coordinating with through emails on how to best resolve any issues regarding the patients Aged Order.
Certified Nursing Assistant
Bayada Pediatrics Home Care
06.2017 - 04.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Transported patients between rooms and appointments or testing locations.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Helped patients at school and everyday activities and functions.
Phlebotomist
Geisinger Wyoming Valley Medical Center
07.2018 - 11.2019
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Certified Nursing Assistant
Hampton House Nursing Home
02.2016 - 06.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Education
High School Diploma -
Susq-Cyber Cs
Bloomsburg, PA06.2012
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- New Hire Onboarding
- Employee Training
Certification
Certified Phlebotomist
Certified Nurses Assistant
Volunteered Time
In the past I have volunteered my time to assist in a Machine Shop helping do inventory. Counting bar stock and parts, writing down part numbers and putting them into a excel spreadsheet.
During my time as a pharmacy technician have helped the Automation Department count parts and put the count in to manager plus. While working alongside team members have helped make a list of needed supplies on McMaster and got accustomed to the operations of how to manage the parts and equipment that houses the parts for the pharmacy.
Timeline
Pharmacy Technician
CVS Caremark Distribution Center
04.2021 - Current
Phlebotomist
Geisinger Wyoming Valley Medical Center
07.2018 - 11.2019
Certified Nursing Assistant
Bayada Pediatrics Home Care
06.2017 - 04.2021
Certified Nursing Assistant
Hampton House Nursing Home
02.2016 - 06.2017
High School Diploma -
Susq-Cyber Cs