Amanda Kartes
Fife,WA
Summary
Dedicated and focused individual. Committed to delivering high quality work with little supervision. Energetic, organized, and professional. Seeking a company that utilizes and encourages my strengths.
Overview
14
14
years of professional experience
Work History
Receptionist
BMW Northwest
Fife, WA
03.2022 - Current
- Greeted visitors and ensured a welcoming environment.
- Managed multi-line phone system, directing calls efficiently.
- Processed payments for service and parts invoices efficiently and accurately.
- Managed inventory of boutique merchandise to ensure optimal stock levels.
- Managed inventory of new cars, ensuring timely stock and pre-stock processes.
- Executed document mailing processes to ensure timely delivery.
- Coordinated scheduling of service appointments to optimize operational efficiency.
- Managed inventory and maintenance of snack bar to ensure optimal cleanliness and organization.
- Initiated customer outreach upon arrival of alternative makes and models of license plates.
Barista/Cook
Uptown Koffee and Kafe
Milton, WA
09.2018 - 01.2022
- Prepared high-quality beverages efficiently during peak hours.
- Maintained cleanliness and organization of workstations and equipment.
- Assisted in training new baristas on company standards and procedures.
- Oversaw cash drawer management to ensure accurate financial transactions.
- Executed food preparation and cooking processes to ensure high-quality meal delivery.
- Engaged with customers to enhance their experience and promote loyalty.
Barista Shift Lead
Hot Shots Espresso
Spanaway, WA
04.2012 - 09.2017
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Assisted in training new baristas on beverage preparation techniques and customer service standards.
- Monitored inventory levels, ensuring timely restocking of supplies to minimize disruptions.
- Operated stand by opening and closing as scheduled. Assisted customers with inquiries and transactions.
Education
High School Diploma -
Spanaway Lake High School
Spanaway, WA06.1999
Skills
Organization skills
Time management
Telephone skills
Data entry
Professional and mature
Self directed
Great team player
Communicates well, plans accordingly with others and job requirements/duties
Familiar with CDK, Drive Centric, SGate
Highly dependable
Timeline
Receptionist
BMW Northwest
03.2022 - Current
Barista/Cook
Uptown Koffee and Kafe
09.2018 - 01.2022
Barista Shift Lead
Hot Shots Espresso
04.2012 - 09.2017
High School Diploma -
Spanaway Lake High School