Amanda Kauffman
Shanks,WV
Summary
Dynamic office manager with a proven track record at Strongbuilds LLC, excelling in customer service and organizational skills. Expert in maintaining financial records and enhancing office efficiency. Recognized for implementing process improvements that elevated client satisfaction and streamlined operations, while fostering a collaborative team environment.
Overview
6
6
years of professional experience
Work History
Office Manager
Strongbuilds LLC
Shanks, WV
04.2025 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Baker
Spring Valley Farms
Augusta, WV
03.2024 - 03.2025
- Mixed and prepared doughs for various baked goods, ensuring consistent quality and taste.
- Operated industrial ovens and mixers, adhering to safety protocols during production.
- Maintained cleanliness of workstations and kitchen equipment, following sanitation standards.
- Collaborated with team members to optimize baking processes and reduce downtime.
- Trained junior bakers on techniques for bread, pastries, and desserts to improve team skills.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
Assistant Manager
Reading Terminal Market
Philadelphia, PA
08.2019 - 01.2022
- Assisted in daily operations, ensuring compliance with market regulations and safety standards.
- Monitored inventory levels, facilitating timely restocking of products to meet vendor demands.
- Trained new employees on operational procedures and customer service best practices for enhanced performance.
- Implemented process improvements that streamlined workflows, reducing response times to customer inquiries.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma -
Amanda Kauffman
HomeschoolSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Billing
- Clear oral/written communication
- Administrative support
- Bookkeeping
- Meeting planning
Timeline
Office Manager
Strongbuilds LLC
04.2025 - Current
Baker
Spring Valley Farms
03.2024 - 03.2025
Assistant Manager
Reading Terminal Market
08.2019 - 01.2022
High School Diploma -
Amanda Kauffman