Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Amanda Kelm

Windy City Massage
310 N Larkin Ave,IL
1
Certification
3
years of professional experience

Master Esthetician with a proven track record in excelling in client retention through exceptional relationship building and advanced facial treatments. Skilled in hygiene and sanitation, I consistently enhance client satisfaction and promote long-term skin health through tailored consultations and effective communication. While only showing kindness and positivity with proven results that change lives.

Work History

Lash Artist

4 Months
Amazing Lash Studio | 09.2023 - 01.2024
  • Developed customized treatment plans based on individual client needs and skin types.
  • Implemented new protocols for sanitation and hygiene, enhancing operational efficiency.
  • Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
  • Developed treatment plans, addressing clients'' specific concerns and skin conditions.
  • Performed advanced facial treatments to rejuvenate clients'' skin and improve their overall complexion.

Lead Esthetician

1 Year 11 Months
Windy City Massage | 07.2024 - 06.2026
  • Developed customized treatment plans based on individual client needs and skin types.
  • Implemented new protocols for sanitation and hygiene, enhancing operational efficiency.
  • Achieved high levels of client retention by focusing on building rapport with each individual during appointments.
  • Developed treatment plans, addressing clients'' specific concerns and skin conditions.
  • Performed advanced facial treatments to rejuvenate clients'' skin and improve their overall complexion.

Master Esthetician

5 Months
Hand and Stone Massage and Facial | 12.2025 - 05.2026
  • Provided customized skin consultations to assess client needs and recommend appropriate treatments.
  • Performed advanced facial treatments, utilizing various techniques and products to enhance client satisfaction.
  • Collaborated with team members to optimize service delivery and improve overall client experience.
  • Educated clients on skincare routines and product usage to promote long-term skin health.
  • Analyzed client feedback to refine service offerings and address areas for improvement in operations.
  • Increased repeat business through exceptional customer service and follow-up appointments.

Education

High School Diploma

Lockport Township | Lockport, IL

University of Aesthetics and Cosmetology

Lymphatic Drainage Class by Cidesco

Many years of continuing education classes

Skills

Social media marketing
Allergy awareness
Professionalism and etiquette
Tinting and Coloring
Efficient lash mapping
Hygiene and sanitation
Patience and calmness
Appointment scheduling
Product sales
Decision-making
Product knowledge
Workspace organization
Waxing treatments
Employee training
Tool
equipment
and surface sanitizing
Relationship building and management
Adaptable to changing client needs
Body mechanics
Social skills
Schedule management
Clear communication
Outstanding client retention
Customer consultation
Scalp massage
Facial hair removal
Chemical application

Certification

License # 131.018586

Timeline

Master Esthetician

Hand and Stone Massage and Facial
12.2025 - 05.2026Read More

Lead Esthetician

Windy City Massage
07.2024 - 06.2026Read More

Lash Artist

Amazing Lash Studio
09.2023 - 01.2024Read More

Lockport Township

High School Diploma
Read More
Amanda Kelm