Amanda Kendall
Sherman Oaks,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Call Center Agent
TouchPoint
Palm Desert, CA
08.2022 - Current
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Proficient in Salesforce
- Consistently meeting or exceeding performance targets by paying diligent attention to detail and possessing strong communication skills.
Driver
Lyft
Los Angeles, CA
11.2021 - Current
- Received top customer ratings on post-trip surveys, demonstrating excellence in timeliness, vehicle cleanliness and customer service.
- Adhered to safety measures for vehicle handling, including loading, unloading, and operation.
Medical Courier
One.Run
4717 Van Nuys Blvd #105 Sherman Oaks, CA
03.2018 - 07.2022
- Increased accuracy in record-keeping through diligent documentation of shipment details, including pickup times, delivery locations, and recipient signatures.
- Ensured timely delivery of medical supplies to healthcare facilities, reducing potential delays in patient care.
Office Administrator
Axis Spine
780 Lakefield Road Suite G Westlake Village, CA
03.2010 - 12.2017
- Executed efficient coordination of surgical implants
- Streamlined operations across various administrative tasks such as communications, financial processing, registration, and recordkeeping.
Assistant Apartment Manager
Parkwood Gardens
1800 Gina Drive, Oxnard, CA
11.2003 - 08.2008
- Skilled in managing property finances by collecting rent from 151 tenants and ensuring accurate monthly account reconciliation.
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
- Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
Education
Psychology And General Education
Ventura College
46 Telegraph Rd, Ventura CA Skills
- Friendly, Positive Attitude
- Customer Service and Assistance
- Time Management
- Attention to Detail
- Dependable and Responsible
- Verbal and Written Communication
- Telephone Etiquette
- Administrative support
- Documentation and Recordkeeping
- Outstanding multitasking abilities
Timeline
Call Center Agent
TouchPoint
08.2022 - Current
Driver
Lyft
11.2021 - Current
Medical Courier
One.Run
03.2018 - 07.2022
Office Administrator
Axis Spine
03.2010 - 12.2017
Assistant Apartment Manager
Parkwood Gardens
11.2003 - 08.2008
Psychology And General Education
Ventura College