Amanda Kern, CIC
Sagamore Hills,OH
Summary
Results driven key account manager offering 16 years of hands-on experience. Maintaining relationships with agency clients by thoroughly discussing customer needs and delivering solutions. Well-educated in sales and customer service protocols and procedures to build relationships with people of all levels. Familiar with industry market trends and best practices.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Account Manager, Preferred Accounts
Acrisure / Leverity Insurance
Beachwood, OH
03.2016 - Current
- Successfully handled a portfolio worth $2.3 Million in premiums and provided guidance to a direct employee handling $1.2 Million.
- Led the management of book roll and acquisition operations, establishing successful agency procedures and sales process.
- Generated personal book of business $268,000.
- Proven ability to effectively manage and grow high net worth accounts.
Account Manager
Roy Jones & Associates
Rocky River , OH
02.2011 - 03.2016
- Managed $1 Million in premium for Personal lines portfolio.
- Increased sales and managed accounts efficiently.
- Engaged in Chamber of commerce events and networking activities for enhanced business opportunities
Sales Representative
Western Southern Life Insurance
Canton, OH
03.2009 - 02.2011
- Generated new business opportunities through cold calling campaigns.
- Processed incoming applications in a timely manner.
- Actively participated in networking opportunities to enhance professional relationships
Education
CIC / CISR Designation
National Alliance
05-2024
Some College (No Degree) - Business Management
Walsh Univeristy
Canton, OHSkills
- Account Retention
- Relationship selling
- Client Needs Assessment
- Key Account Management
- Client Relationship Building
- Cross-Functional Collaboration
- Customer Service
- New Business Development
Certification
- Property, Casualty, Life and Health License - 2008
- Started CPRM Designation - 2024
Timeline
Account Manager, Preferred Accounts
Acrisure / Leverity Insurance
03.2016 - Current
Account Manager
Roy Jones & Associates
02.2011 - 03.2016
Sales Representative
Western Southern Life Insurance
03.2009 - 02.2011
CIC / CISR Designation
National Alliance
Some College (No Degree) - Business Management
Walsh Univeristy
- Property, Casualty, Life and Health License - 2008
- Started CPRM Designation - 2024
Similar Profiles
Anne Marie HuffAnne Marie Huff
Client Outreach/Appointment Setter/Telemarketer at Acrisure Insurance Agency/Bender Insurance AgencyClient Outreach/Appointment Setter/Telemarketer at Acrisure Insurance Agency/Bender Insurance Agency
Ivan NunezIvan Nunez
Commercial Insurance Producer at Acrisure Insurance Co/Bell Anderson InsCommercial Insurance Producer at Acrisure Insurance Co/Bell Anderson Ins
David HenryDavid Henry
Partner/Principal at GCH Insurance Group/Acrisure LLCPartner/Principal at GCH Insurance Group/Acrisure LLC