AMANDA KIEFFER
GRUETLI LAAGER,TN
Summary
Hardworking healthcare professional successful at managing training, gathering paperwork, and assisting with different community-based programs. Good communicator and planner with excellent organizational skills and a strong attention to detail.
Overview
12
12
years of post-secondary education
19
19
years of professional experience
Work History
Community Health Worker
SETHRA
Gruetil laager, Tn
03.2026 - Current
- Educated clients on community health resources through SETHRA outreach programs.
- Connected families with SETHRA services and local referral support.
- Assisted clients with benefit applications and service enrollment paperwork.
Case manger
Volunteer Behavior health care system
08.2023 - 11.2026
- Assessed client needs: Assessed clients' physical, social, psychological, and financial needs to identify problems and establish actionable goals.
- Developed and implemented care plans with specific objectives and actions. Monitored the plan's effectiveness and made adjustments.
- Act as a client advocate: Serve as a patient advocate to help individuals and families navigate complex healthcare or social service systems.
- Coordinate services: Arrange for services such as medical appointments, home health care, or housing assistance to meet a client's needs.
- Offered emotional support and guidance to clients during challenging times: Offer support and guidance, which may include crisis intervention, and connect clients with resources, though they typically do not provide therapy themselves.
- Collaborate with professionals. Communicate and coordinate with other providers, social workers, insurance representatives, and family members.
- Collaborate with professionals. Communicate and coordinate with other providers, social workers, insurance representatives, and family members.
Paraprofessional
Swiss Memorial Elementary
Gruetil laager, TN
01.2021 - 08.2023
- Contact phone number for communication
- Assisted Principal Jamie Riehling with various administrative tasks and school activities.
- Classroom support: Assist teachers with lesson plans, activities, and classroom management. Co-teach lessons, lead small groups, and provide one-on-one support.
- Supervised students during classes, lunch, and recess to ensure safety and engagement. Supervised students in classroom, cafeteria, and playground; addressed physical, academic, and emotional needs while fostering social-emotional development.
- Provided individualized support for students with special needs, helping them engage in activities and follow instructions.
- Clerical and administrative duties: helping with grading assignments, preparing materials, tracking attendance, and maintaining student records.
- Assisted with planning and organizing extracurricular activities to enhance student engagement.
- Collaborated with classroom teachers to facilitate daily instruction and enhance student learning. with daily instruction at elementary school.
- Clerical and administrative duties: Helping with grading assignments, preparing materials, tracking attendance, and maintaining student records.
Assistant Teacher
Community Development instate
12.2016 - 08.2020
- Supported classroom staff by implementing developmentally appropriate activities that promoted children's health, nutrition, education, and safety.
- Set up indoor and outdoor environments to facilitate daily activities.
- Follow a consistent schedule which includes small and large group experiences, choice time, music and movement, large and small motor activities, skill development, three meals, and effective transitions between activities.
- Maintained a consistent schedule with small and large group experiences, choice time, music and movement, and effective transitions to enhance children's skill development and daily engagement.
- Assisted with meal service for children during scheduled meal times.
- Facilitated communication with families to share children's progress and updates.
Program of aide
Gulf coast community action agency
03.2015 - 12.2015
- Supported classroom staff by implementing developmentally appropriate activities to enhance children's health, nutrition, education, safety, and welfare.
- Set up indoor and outdoor environments to facilitate daily activities for children.
- Observing to assist the teacher in the identification of each child's strengths and areas to grow.
- Assisted in arranging indoor and outdoor settings to prepare for daily activities.
- Assisted with meal service during lunch and snack times to ensure children received proper nutrition.
- Oversaw student safety on school bus
- Monitored and managed children's behavior to ensure a positive and safe learning environment.
- Facilitated communication with families through mail, phone, and authorized sign-off procedures.
- Facilitated communication with families through various channels, ensuring clear and effective information exchange.
- Participated in mandatory meetings, training sessions, and professional development activities to enhance skills and knowledge.
- Helped with various tasks to ensure efficient team operations and support overall objectives.
- Participated in meetings and training sessions for professional development.
- Executed tasks according to supervisor guidance, ensuring compliance with operational standards.
- Documented hourly wage of $11.54 for services rendered.
lead teacher
Happi time daycare
Champaign, UNITED STATES
03.2008 - 04.2010
- Assisted in the baby room, supporting developmental activities for 2 and 3-year-olds
- Relocated to a different state for personal reasons.
- Provided contact information for inquiries and follow-ups.
- Reason for Leaving: moved to another state
- Earned hourly wage of $9.00 for services provided
Education
Bachelors - Psychology
Columbia Southern University
Orange Beach, AL 08.2020 - 02.2023
Early Childhood Ancillary Certificate -
The Child Development Associate -
Associate degree of arts - Education
Mississippi Gulf Coast Community College
Perkinston, MS 09.2002 - 05.2012
Skills
- Client advocacy
- Caseload management
- Data management
- Task management
- Interpersonal communication
- Clear communication
- Issue resolution
- Clear communication
- Student relationship building
- Flexibility and a willingness to adapt to changing job conditions
Volunteer Behavior health care system
SOCAT Care Coordinator, 2023-07, 2025-09, Conduct needs assessments for families and youth referred to the program, often using specific screening tools., Develop and implement individualized care plans based on assessment results and client-set goals., Coordinate and connect clients with community resources, social services, and healthcare providers., Collaborate with a "wraparound team," which may include family members, school staff, and other community partners, to provide a coordinated support network., Act as an advocate for clients and help remove barriers to accessing services., Track and document client progress toward their goals., Provide education to families and individuals about services and resources, Continuing Education, Boundary Risks for Behavioral Health Paraprofessionals, Cultural Diversity and Health care, Developing a Healthy Therapeutic Relationship, Developing Therapeutic Relationship, Documenting the Treatment Planning Process, Integrated Approach to Primary and Behavioral Healthcare, Managing Crisis Across Health and Human Services, Preventing and Deescalating Crisis Situations, Supporting Integrated Care through Case and Care Management
References
SOCAT Care Coordinator, 2023-07, 2025-09, Conduct needs assessments for families and youth referred to the program, often using specific screening tools., Develop and implement individualized care plans based on assessment results and client-set goals., Coordinate and connect clients with community resources, social services, and healthcare providers., Collaborate with a "wraparound team," which may include family members, school staff, and other community partners, to provide a coordinated support network., Act as an advocate for clients and help remove barriers to accessing services., Track and document client progress toward their goals., Provide education to families and individuals about services and resources, Continuing Education, Boundary Risks for Behavioral Health Paraprofessionals, Cultural Diversity and Health care, Developing a Healthy Therapeutic Relationship, Developing Therapeutic Relationship, Documenting the Treatment Planning Process, Integrated Approach to Primary and Behavioral Healthcare, Managing Crisis Across Health and Human Services, Preventing and Deescalating Crisis Situations, Supporting Integrated Care through Case and Care Management
Timeline
Community Health Worker
SETHRA
03.2026 - Current
Case manger
Volunteer Behavior health care system
08.2023 - 11.2026
Paraprofessional
Swiss Memorial Elementary
01.2021 - 08.2023
Bachelors - Psychology
Columbia Southern University
08.2020 - 02.2023
Assistant Teacher
Community Development instate
12.2016 - 08.2020
Program of aide
Gulf coast community action agency
03.2015 - 12.2015
lead teacher
Happi time daycare
03.2008 - 04.2010
Associate degree of arts - Education
Mississippi Gulf Coast Community College
09.2002 - 05.2012