Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Kisic

Ypsilanti,MI

Summary

Proficient in POS system operation and skilled in problem-solving, ensuring seamless operations and exceptional customer satisfaction.

Overview

8
8
years of professional experience

Work History

Barista

Starbucks
Ypsilanti, Michigan
12.2024 - Current
  • Provided excellent customer service in a fast-paced environment.
  • Operated coffee brewing equipment and maintained cleanliness standards.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Waitress Supervisor

Cafe Zola
Ann Arbor, Michigan
09.2023 - Current
  • Supervised daily operations of the restaurant to ensure smooth service flow.
  • Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
  • Supervised waitstaff to ensure quality customer service and satisfaction.

Office Manager

5555 Broadway housing
New York, New York
02.2018 - 02.2020
  • Oversaw office maintenance and liaised with service providers for repairs.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.

Education

Bachelor of Arts -

Point Park University
Pittsburgh, PA
03-2010

Skills

  • Customer service
  • Order management
  • Operational oversight
  • Team player
  • POS system operation
  • Problem-solving

Timeline

Barista

Starbucks
12.2024 - Current

Waitress Supervisor

Cafe Zola
09.2023 - Current

Office Manager

5555 Broadway housing
02.2018 - 02.2020

Bachelor of Arts -

Point Park University
Amanda Kisic