Amanda Knoetzel
Portland
Summary
Developed strong interpersonal and customer service skills in high-paced, client-focused environment. Excel in precision tasks and ensuring client comfort and satisfaction. Seeking to transition into new field, leveraging adaptability and dedication to client care and service excellence.
Overview
12
12
years of professional experience
Work History
Esthetician
Myself
01.2018 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Promoted business via social media to generate leads and maximize brand identity.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Store Owner
Myself
05.2017 - 01.2019
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Monitored sales trends and adjusted merchandise displays accordingly to maximize product visibility and drive sales growth.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Nurtured loyal customer base by remembering names or preferences and offering personalized service that exceeded expectations.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
Waxer
European Wax Center
12.2012 - 08.2017
- Developed strong rapport with clients through excellent communication skills, resulting in positive reviews and referrals.
- Performed specialized techniques in Brazilian, bikini, and full-body waxing for diverse clientele needs.
- Contributed to salon revenue growth by upselling additional products and services during appointments.
- Increased client retention rate through exceptional attention to detail and personalized care during each appointment.
Education
Cosmetology
Phagans Beauty School
Portland, OR02-2011
High School Diploma -
Parkrose High School
Portland, OR06-2009
Skills
- Customer service
- Multitasking and organization
- Full body waxing
- Scheduling
- [State] licensed esthetician
- Excellent team player
- Critical thinking
- Problem resolution
Timeline
Esthetician
Myself
01.2018 - Current
Store Owner
Myself
05.2017 - 01.2019
Waxer
European Wax Center
12.2012 - 08.2017
Cosmetology
Phagans Beauty School
High School Diploma -
Parkrose High School