Raul Ortiz
Alamogordo,NM
Summary
Dynamic and skilled professional with extensive experience as a Detention Officer at Otero County Detention Center, adept in emergency response and de-escalation techniques. Proven ability to maintain safety and security while effectively communicating with diverse populations. Bilingual and certified in Crisis Intervention, committed to enhancing operational efficiency and inmate well-being.
Overview
16
16
years of professional experience
Work History
Detention Officer
Otero County Detention Center
08.2023 - Current
- Second in command of shift, Documented incidents accurately to maintain detailed records for reporting purposes
- Monitored inmate activities to ensure safety and compliance with facility regulations
- Collaborated with law enforcement agencies and support staff to facilitate operations
- Engaged with inmates professionally to de-escalate potential conflicts
- Assisted in maintaining order during inmate transport and daily routines
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Conducted routine inspections of facilities for security breaches or hazards
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Implemented protocols for emergency situations, enhancing response effectiveness
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
Apprentice Plumber
EPISD Education Center - Boeing
09.2019 - 02.2023
- Installed plumbing systems in assigned schools.
- Assisted in diagnosing and repairing plumbing issues with precision.
- Maintained tools and equipment to ensure optimal performance and safety.
- Collaborated with senior plumbers to enhance knowledge of plumbing codes and regulations.
- Observed and learned advanced techniques for pipe installation and maintenance.
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
- Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
Auto Body Technician
Godinas Auto Body and Paint
08.2017 - 02.2019
- Conducted thorough inspections of damaged vehicles to assess repair needs.
- Executed high-quality paint jobs using spray guns and mixing systems for color matching.
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Reassembled and replaced parts to complete body repairs.
- Replaced and repaired vehicle parts according to work order instructions.
Mechanical Technician
A-3 Auto Services
03.2010 - 08.2017
- Conducted routine maintenance and repairs on mechanical systems to ensure optimal performance.
- Diagnosed equipment malfunctions using precision tools and advanced diagnostic techniques.
- Trained junior technicians in safety protocols and best practices for equipment handling.
- Led troubleshooting efforts during critical failures, minimizing downtime through rapid response strategies.
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Participated in quality assurance protocols, verifying that finished products met or exceeded established standards and identifying areas for further improvement.
Education
Associates Automotive Specialist Technology / ASE - Automotive Technology
Southwest University
El Paso10-2018
High School Diploma -
El Paso High School
El Paso07-2015
Skills
- Patience and tolerance
- Emergency response
- Physical restraint
- Behavioral observation
- certification in Crisis Intervention
- Strong communicator
- Bilingual
- De-escalation techniques
- Restraint techniques
- Radio communication
- Security procedures
- Mental alertness
Languages
English
Timeline
Detention Officer
Otero County Detention Center
08.2023 - Current
Apprentice Plumber
EPISD Education Center - Boeing
09.2019 - 02.2023
Auto Body Technician
Godinas Auto Body and Paint
08.2017 - 02.2019
Mechanical Technician
A-3 Auto Services
03.2010 - 08.2017
Associates Automotive Specialist Technology / ASE - Automotive Technology
Southwest University
High School Diploma -
El Paso High School
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