Amanda Krejci
Holy Rosary Medical Center
Miles City,MT
1
Certification
8
years of professional experience
Goal-oriented Patient Access Representative with strong communication skills. Experienced in managing patient inquiries and scheduling, ensuring efficient service delivery and collaboration with healthcare teams.
Work History
Patient Access Acute Representative I
1 Year- Trained as the "Float" and learned 6 different departments scheduling, day to day operations and referral systems.
- Assisted patients with scheduling appointments and managing inquiries.
- Provided support in maintaining accurate patient records and documentation.
- Collaborated with healthcare teams to ensure seamless communication and service delivery.
- Utilized electronic health record systems to update patient information efficiently.
Patient Service Representative
1 Year 11 Months- Trained and worked in a specialty clinic with 8 different specialties.
- Managed patient check-in and registration processes to ensure efficient service delivery.
- Addressed patient inquiries and concerns, providing timely resolutions to improve satisfaction.
- Facilitated communication between departments to enhance patient care coordination.
Patient Admissions and Discharge Coordinator
1 Year- Gained an understanding for Medicare and Medicaid
- Coordinated patient discharge processes to ensure timely and efficient transitions from hospital to home care.
- Collaborated with multidisciplinary teams to create comprehensive discharge plans tailored to individual patient needs.
- Arranged placement of patients in facilities appropriate for level of care requirements.
Education
No Degree - Hospital Administration
High School Diploma
Skills
Leadership
Leadership development
Decision-making
Patient care coordination
Goal-oriented mindset
Customer relations
Electronic Health Records
Certification
- Leadership Skills Development: Confident Decision Making - August 2026
- Leadership: Effective Leader- Leadership Skills Development- September 2026
Timeline
Patient Access Acute Representative I
Holy Rosary Medical Center
10.2025 - CurrentRead More
Patient Service Representative
Cheyenne Regional Medical Center - West Campus
01.2020 - 12.2021Read More
Patient Admissions and Discharge Coordinator
Niobrara Community Hospital
12.2018 - 12.2019Read More
Southern New Hampshire University
No Degree from Hospital Administration
Read More
Niobrara County High School
High School Diploma
Read More