Amanda Lanza
San Antonio,TX
Summary
High energy Sales Lead promoting more than 6 years of experience in fast-paced settings. Effective leader with mentoring and coaching talents. Enthusiastic individual with a dedicated work ethic and expertise in customer service.
Overview
9
9
years of professional experience
Work History
Lead Sales Associate
The Children's Place
San Antonio, TX
03.2015 - Current
- Train, coach and mentor up to 4 new sales associates during hiring seasons for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Monitored sales team performance and provided constructive feedback where needed.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
Sales Associate Team Leader
Forever 21
Garden City, NY 11530, NY
03.2014 - 12.2015
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Scan in shipment, unbox merchandise to replenish to sales floor.
- Execute floor set and refaced walls to fill new merchandise.
- Styled display mannequins in front window and on sales floor.
- Performed marketing duties by updating marketing signs and markdowns.
Education
High School Diploma -
Martin Van Buren High School
Queens Village, NY06.2003
Skills
- Computer Proficiency and Microsoft Office
- Excellent Written and Verbal Communication
- Strong Communication and Interpersonal Skills
- Building Customer Relationships and Loyalty
Timeline
Lead Sales Associate
The Children's Place
03.2015 - Current
Sales Associate Team Leader
Forever 21
03.2014 - 12.2015
High School Diploma -
Martin Van Buren High School
Similar Profiles
Jessica Guzman MurguiaJessica Guzman Murguia
Sales Associate at The Children's PlaceSales Associate at The Children's Place
GURSIMAR KAURGURSIMAR KAUR
Assistant Manager at The Children's PlaceAssistant Manager at The Children's Place
Isabelle MateusIsabelle Mateus
Sales Associate at The Children's PlaceSales Associate at The Children's Place
Arelys Garcia VazquezArelys Garcia Vazquez
Store Lead Manager at The Children's PlaceStore Lead Manager at The Children's Place
Collin DoanCollin Doan
Sales Associate at Sams Club DistributionSales Associate at Sams Club Distribution