Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Can deescalate situations with high tension. Works well in a fast paced environment and gets projects done in a timely manner.
Overview
3
3
years of professional experience
Work History
Lead Sales Associate
DSW Shoe Warehouse
6065 North West Loop 410 Ste 198
09.2022 - Current
Trained, coached, and mentored new sales associates for maximum performance.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Managed schedule and Time Cards
Filed important documents for the store
Open and Closed store
Performed inventory control procedures to manage stock.
Developed and maintained knowledge of current sales and promotions.
Monitored sales team performance and provided constructive feedback.
Assisted in development of monthly sales goals to motivate team and drive business objectives.
Kept detailed track of sales and customer information in company system.
Collaborated with other managers and market leader to achieve goals for the store
Managed store email and communicated with partners to manage operations within the store
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Contributed to team objectives in fast-paced environment.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Contributed to event marketing, sales and brand promotion.
Attended monthly sales meetings and quarterly sales trainings.
Sales Associate
DSW Shoes
6065 North West Loop 410
05.2022 - 09.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Engaged in friendly conversation with customer to better uncover individual needs.
Ran the cash wrap and maintained store appearance
Filing Clerk
Limetime Living
5425 SH 1604 Loop W
12.2021 - 01.2022
Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
Maintained physical and computer-based filing systems.
Sorted and classified documents into appropriate filing systems for increased traceability.
Examined, categorized, and sorted incoming documents.
Located and retrieved requested documents in accordance with established policies.
Created, implemented and monitored filing systems for easy retrieval of records.
Compiled, sorted and filed high volume of documents.
Operated office equipment to scan and copy documents.
Order Services
QVC Retail Group
San Antonio, TX
08.2020 - 01.2021
Verified product quantity and quality to determine accuracy of orders and reduce errors.
Followed orders precisely for correct items, sizes and quantities.
Took customer orders through order services dashboard
Talked to customers through phone network to provide quality customer service