Amanda Larez Lara
Carrollton
Summary
Knowledgeable Co-Manager with solid background in overseeing daily operations and ensuring efficient workflow. Successfully led multiple teams to achieve project milestones ahead of schedule. Demonstrated expertise in team management and problem-solving.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Proficient at delivering encouragement and feedback to help employees be successful. Energetic professional with great poise.
Overview
11
11
years of professional experience
Work History
Assistant Manager
RaceTrac
Plano, TX
07.2021 - Current
- Assisted team in developing operational strategies to enhance customer service and satisfaction.
- Trained new employees on company policies, procedures, and best practices to ensure compliance.
- Analyzed sales data to identify trends and recommend adjustments to inventory management practices.
- Collaborated with management to implement promotional campaigns that increased store traffic.
- Led daily briefings to communicate goals, updates, and performance metrics to staff members.
- Evaluated vendor performance and negotiated contracts to enhance product quality and reduce expenses.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
Shipping Clerk
Edward Don & Company
The Colony, TX
03.2019 - 03.2021
- Worked daily in SAP system
- Released orders for shipment, invoiced once complete
- Prepared product for outgoing shipping, and kept record of all outgoing data after verifying its contents
- Arranged for product transportation around the US using the most cost-efficient carrier for the company
- Printed and color-coordinated labels for a team of 30 plus pickers to apply to the corresponding commodity in the warehouse for daily shipment
- In charge of International orders shipping out via UPS to Puerto Rico, Canada, and Africa
- Daily communication with various carriers and sales teams
- Responsible for location request of lost or misdelivered order from the carriers
- In-office spreadsheets including daily pallet counts and equipment checklists
- Filing, organizing folder paperwork for the drivers, plus various tasks requested from management
- Assisted in cleaning and organizing warehouse
Sourcing Coordinator
RR Donnelley-Cornerstone Staffing
Lewisville, TX
10.2018 - 02.2019
- Job Description:Sourcing Coordinator
- Duties: Filing and organizing, entering information into 3 separate software systems, data entry, some office coordinating
- Check email daily to process invoices and input information for customers to get paid
- Created and corrected purchase orders in S.A.P system for multiple accounts
- Maintained a 24-48 hour turn around time for orders to be processed
- Spent a little time coordinating a separate inbox for incoming invoices, purchase orders, and 'cashless' accounts, getting them to the correct person for completion
Office Clerk
Health Care Interiors
Carrollton, TX
09.2018 - 10.2018
- Support project manager by entering orders into software and revising as necessary, checking and editing vendor quotes and orders, tracking materials, reconciling customer POS and invoices, transcribing and interpreting installer measurements, and helping with other tasks
- Support project estimators by gathering and entering fabric specifications into software and helping with other tasks
- Help the entire office team by screening phone calls and filing documents. Filing includes quotes, work orders, invoices, and vendor Bill's
- Perform miscellaneous other administrative duties, including ordering and organizing office supplies, keeping the conference room tidy and stocked, and potentially receiving purchases into quickbooks
- Add fabrics into software as needed by estimator
- Maintain sample room
- Secondary phone
- Miscellaneous administrative duties
Guest Service Associate
RaceTrac Petroleum
08.2015 - 09.2018
- Excellent Customer Service
- Demonstrated ability to interact with guest, clients, and fellow employees
- Works well independently as well as a group
- Adapts to rapid changes with positive professional behavior
- Customer/ client focused
- Solutions oriented in an effort for continuous improvement
- Able to multitask and work in a fast paced environment
- Working knowledge of computers
Education
High School Diploma - undefined
Seagoville High School
05.2007
Skills
- Guest Service
- Customer Service
- Excel (Less than 1 year)
- Microsoft Word (Less than 1 year)
- Microsoft Outlook (Less than 1 year)
- Filing and Invoicing (Less than 1 year)
- Data Entry
- Copier
- Filing
- Scanning
- Xerox
Timeline
Assistant Manager
RaceTrac
07.2021 - Current
Shipping Clerk
Edward Don & Company
03.2019 - 03.2021
Sourcing Coordinator
RR Donnelley-Cornerstone Staffing
10.2018 - 02.2019
Office Clerk
Health Care Interiors
09.2018 - 10.2018
Guest Service Associate
RaceTrac Petroleum
08.2015 - 09.2018
High School Diploma - undefined
Seagoville High School