Summary
Work History
Education
Skills
Timeline
Generic

Amanda Lay

Hillsboro,OR

Summary

Dynamic Leasing Professional with a proven track record at Greystar Property Management, excelling in application processing and customer service. Skilled in fostering tenant relationships, resulting in increased lease renewals. Adept at utilizing property management software and committed to maintaining compliance with fair housing regulations while enhancing community satisfaction.

Work History

Leasing Professional - Seven West At The Trails

Greystar Property Management
Beaverton, OR
2025 - 2026
  • Assisted prospective tenants with inquiries and scheduled property tours.
  • Conducted property inspections to ensure maintenance standards are met.
  • Processed lease applications and verified applicant qualifications efficiently.
  • Maintained accurate records of tenant interactions and lease agreements.
  • Utilized property management software to track leads and occupancy rates.
  • Addressed tenant concerns promptly, fostering a positive community atmosphere.
  • Developed marketing materials to highlight property features and attract potential renters.
  • Maintained detailed records of tenant interactions, enabling effective communication across team members when addressing ongoing issues or requests.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Participated in regular training sessions to stay updated on industry trends and best practices in property management.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
  • Managed online listings on various platforms, ensuring accurate information and prompt response times for inquiries.
  • Greeted clients, showed apartments, and prepared leases.
  • Conducted regular inspections of both interior and exterior of properties for damage.

Leasing Agent

CRMG Property Management - Conestoga Park Apartments
Portland, OR
2025 - 2025
  • Assisted prospective tenants with property inquiries and scheduling tours.
  • Conducted property showings, highlighting features and amenities to prospective renters.
  • Managed lease documentation, ensuring compliance with regulations and company policies.
  • Maintained accurate records of tenant interactions and application processes in management software.
  • Collaborated with maintenance teams to address tenant concerns promptly and efficiently.
  • Developed strong relationships with clients, enhancing customer satisfaction and retention rates.
  • Responded to tenant requests, escalating issues as necessary for timely resolution.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
  • Kept meticulous records of correspondence between management and tenants.
  • Responded to requests and scheduled appointments for property showings.
  • Greeted clients, showed apartments, and prepared leases.

Leasing Agent

Inter Solutions - Temp Agency for Leasing Agents
Portland, OR
2025 - 2025

Leasing Professional

Career Strategies Temp Agency for Leasing Agents
Portland, OR
2024 - 2025

Special Education Assistant

Hillsboro School District
Hillsboro, OR
2022 - 2024
  • Assisted in implementing individualized education plans for students with diverse learning needs.
  • Collaborated with teachers to adapt instructional materials and strategies for student engagement.
  • Supported classroom management by maintaining a positive and inclusive learning environment.
  • Monitored student progress, providing feedback to educators on academic and behavioral development.
  • Participated in training sessions to stay updated on best practices in special education support.
  • Developed supportive relationships with students, fostering trust and promoting emotional well-being.
  • Managed crisis situations calmly, maintaining safety protocols while supporting the emotional well-being of affected students during challenging moments within the school day.
  • Built trust and rapport with students through positive reinforcement and strong communication skills.
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Increased student independence through the implementation of functional life skills instruction and vocational training programs.
  • Supported students'' social-emotional development through modeling appropriate behaviors and teaching self-regulation skills.

Medical Receptionist

The Portland Clinic
Beaverton, OR
2020 - 2022

Education

High School Diploma - General Studies

Sunset High School
Portland, OR

Journalisum

Portland Community College - Syvina
Portland, OR

Skills

Fair housing policies

Telephone and email etiquette

Fair housing regulations

Goal-oriented mindset

Application processing

Training and mentoring

Team building

Real estate laws

Customer service

Timeline

Leasing Professional - Seven West At The Trails

Greystar Property Management
2025 - 2026

Leasing Agent

CRMG Property Management - Conestoga Park Apartments
2025 - 2025

Leasing Agent

Inter Solutions - Temp Agency for Leasing Agents
2025 - 2025

Leasing Professional

Career Strategies Temp Agency for Leasing Agents
2024 - 2025

Special Education Assistant

Hillsboro School District
2022 - 2024

Medical Receptionist

The Portland Clinic
2020 - 2022

High School Diploma - General Studies

Sunset High School

Journalisum

Portland Community College - Syvina
Amanda Lay