Clinical support professional preparing for Ophthalmic Technician work in retina, glaucoma, cataract, and cornea settings. Performs 25+ patient workups per day, scribing, testing, photography, and procedure support while protecting HIPAA compliance and accurate records. Brings familiarity with fluorescein angiography, vital signs, and in-office injections.
Work History
Server/Bartender
1 Month
Texas Roadhouse | 10.2026 - Current
Greet guests promptly, present menus, and set clear expectations for service timing.
Recommend menu items and beverage pairings based on guest preferences and dining needs.
Coordinate with kitchen staff and bar team to keep orders moving smoothly during rush periods.
Maintain a clean, stocked service area and reset tables efficiently between guests.
Server/Bartender
1 Year
Texas Roadhouse | 10.2025 - 10.2026
Delivered friendly table service while managing guest needs, pacing courses, and checking satisfaction throughout meals.
Prepared cocktails and bar drinks to match service standards, special requests, and timing expectations.
Managed guest checkouts and split payments efficiently during busy dining periods.
Maintained clean tables, restocked service areas, and reset dining spaces for the next guests.
Server
1 Year
Saltgrass Steakhouse | 12.2023 - 12.2024
Delivered attentive table service by anticipating guest needs and responding quickly to requests.
Presented menu details clearly, including daily specials and ingredient questions, to support confident ordering.
Coordinated timely food runs with kitchen staff to keep service moving smoothly.
Maintained clean, organized tables and dining areas throughout busy meal periods.
Server
3 Months
The Flying Dutchman | 09.2023 - 12.2023
Greeted guests promptly and managed seating flow to support a smooth dining experience.
Took food and drink orders accurately, then communicated requests clearly to support timely service.
Handled guest concerns professionally and resolved routine issues without disrupting service flow.
Maintained a clean and organized section by resetting tables and restocking service items.
Eyewear Consultant
3 Months
MyEyeDr. | 04.2023 - 07.2023
Filed patient medical records securely and maintained HIPAA-compliant handling standards.
Placed contact lens orders, processed shipments, and submitted invoices for timely payment.
Prepared patients for exams by gathering histories, discussing vision concerns, and verifying insurance coverage.
Explained eyewear benefits and product features to match patient needs and preferences.
Maintained organized, clean displays and stocked new merchandise to support a welcoming sales floor.
Server
7 Months
Rendezvous | 08.2022 - 03.2023
Served 100+ customers daily while maintaining formal table service standards and a polished guest experience.
Presented food and beverages neatly to support quality standards and a consistent dining-room experience.
Organized large-party reservations and special requests with accuracy to keep service flow on track.
Resolved customer complaints quickly and professionally while protecting guest satisfaction.
Maintained accurate attention to special requests, supporting smooth communication between guests and the service team.
Balanced multiple tables efficiently while staying organized, responsive, and focused on formal service details.
Ophthalmic Technician
1 Year
Florida Eye Specialists & Cataract Institute | 01.2019 - 01.2020
Worked up retina patients by collecting histories, preparing exam rooms, and coordinating pre-visit testing.
Scribed physician encounters accurately, documenting findings and treatment plans during patient visits.
Performed ocular testing and photography to assist diagnostic evaluation and specialist decision-making.
Supported glaucoma, cataract, and cornea workups with consistent patient preparation and examination flow.
Assisted oculoplastics visits by maintaining organized room turnover and smooth patient movement between stations.
Ophthalmic Technician
2 Years
RETINA CONSULTANTS | 01.2017 - 01.2019
Scribed exam findings accurately for physicians during patient visits and follow-up documentation.
Prepared patients for ophthalmic testing, including vital signs and visual acuity testing support.
Maintained medical records and EMR Systems documentation to support accurate charting and continuity of care.
Server
4 Months
Crowne Plaza Hotel | 08.2017 - 12.2017
Served 100+ customers daily with formal table service, maintaining attentive pacing and polished guest interactions.
Presented food and beverages neatly, supporting a consistent dining experience that matched formal service standards.
Resolved guest complaints quickly and professionally, protecting satisfaction while addressing concerns with tact.
Relayed special requests clearly to kitchen and service staff, helping orders move smoothly during busy periods.
Education
Some college - Medical Assisting
Rhode Island College | Providence, RI | 01.2013
High school diploma
Old Saybrook Senior High School | Old Saybrook, CT | 01.2007
Skills
EMR Systems
Fluorescein angiography
Vital signs
Medication administration
Phlebotomy
Visual acuity testing
Refraction assistance
Tonometry
Ocular imaging
Slit lamp examination
Contact lens fitting
Medical records
Medical scheduling
Patient intake coordination
Insurance verification
Optical dispensing
Patient triage
Appointment confirmation
Referral management
HIPAA compliance
Surgical scheduling
Cash handling
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Awards
Employee of the month, December 2019, Florida eye specialist and Cataract institute
Assessments
Food service: Customer situations — Proficient
September 2022
Identifying and addressing customer needs in a food service setting
Full results: Proficient
Customer service — Proficient
July 2023
Identifying and resolving common customer issues
Front desk agent (hotel) — Proficient
August 2023
Selecting hotel rooms based on requests and identifying errors in hotel data
Customer focus & orientation — Proficient
Responding to customer situations with sensitivity
Cleaner fit — Proficient
December 2023
Measures the traits that are important for successful cleaners
Work style: Reliability — Proficient
Tendency to be reliable, dependable, and act with integrity at work
Bartending — Proficient
June 2024
Understanding, pouring, and mixing drink orders
February 2023
Medical terminology — Proficient
June 2023
Understanding and using medical terminology
Attention to detail — Proficient
April 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Tendency to be reliable, dependable, and accountable at work
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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