JASMYN ROS
13536 Oxford Ct. Chino,CA
Summary
Optometric Technician supporting 20-30 patients per day through OCT, retinal imaging, visual field testing, autorefractors, and lensometry. Verifies vision and medical insurance benefits, assists doctors during exams, and documents findings in EMR systems with care and accuracy. Coordinates recalls, appointment scheduling, follow-up communications, and patient education while maintaining HIPAA compliance.
Overview
1
1
Language
2
2
years of professional experience
Work History
Optometric Technician
Claremont Optometry
Claremont, CA
03.2026 - Current
- Coordinate patient follow-up completion by managing recalls, confirmations, and appointment scheduling.
- Supported 20-30 patients served daily through pre-testing with OCT, retinal imaging, visual field analyzers, autorefractors, and lensometers.
- Verify vision and medical insurance benefits, eligibility, authorizations, and coverage before visits.
- Document exam findings in EMR systems while assisting doctors during examinations.
- Educate patients on treatment plans, contact lens care, and recommended products.
- Maintain HIPAA compliance and protect patient confidentiality across daily interactions and records handling.
- Coordinate patient intake and front office workflow to keep visits moving smoothly and accurately.
Nail Technician
Self Employed Services
Chino, CA
06.2025 - Current
- Handle 10-15 appointments per week while balancing scheduling changes and client communications.
- Maintain 100% client retention rate through personalized service and careful attention to detail.
- Manage daily business operations, including scheduling, customer service, marketing, and client communications.
- Build client relationships through personalized nail services and consistent attention to detail.
Patient Care Coordinator
Luxe Optometry
Claremont, CA
07.2025 - 12.2025
- Processed all patient check-ins and intake updates daily while maintaining organized front office flow.
- Verified insurance coverage and updated patient records before appointments to support smooth visit preparation.
- Scheduled patient appointments and follow-ups to maintain an organized and reliable daily calendar.
- Supported patient intake by collecting forms, confirming details, and directing visitors to the correct care area.
- Maintained EMR/EHR records with accurate chart updates, visit notes, and demographic information.
- Applied HIPAA practices when handling records, scheduling conversations, and shared patient information.
- Resolved patient questions at the front desk with calm, professional communication and practical scheduling solutions.
Patient Care Coordinator / Optometric Technician
Total Vision Optometry
Diamond Bar, CA
04.2024 - 06.2025
- Verified insurance benefits and clarified coverage questions to reduce billing confusion for patients.
- Coordinated referrals and prior authorization processing while keeping patient communication timely and organized.
- Performed diagnostic testing support and prepared patients for examinations with clear, professional guidance.
- Maintained EMR/EHR systems and patient documentation with attention to accuracy and HIPAA compliance.
- Answered phone, email, and in-person questions with strong customer service and professional communication.
Education
Associate Degree - Communication Studies
Mt. San Antonio College
Walnut, CASkills
- Patient care coordination
- Insurance verification
- Appointment scheduling
- Patient intake
- Patient follow-up communication
- Customer service
- Emr/ehR systems
- HIPAA compliance
- Diagnostic testing support
- Medical records documentation
- Referral coordination
- Visual acuity testing
- Lensometry
- Autorefractor operation
- OCT imaging support
- Visual field testing
- Contact lens training
- Prior authorization processing
- Optical inventory management
- Front office workflow optimization
LANGUAGES
English (Native proficiency)
Timeline
Optometric Technician
Claremont Optometry
03.2026 - Current
Patient Care Coordinator
Luxe Optometry
07.2025 - 12.2025
Nail Technician
Self Employed Services
06.2025 - Current
Patient Care Coordinator / Optometric Technician
Total Vision Optometry
04.2024 - 06.2025
Associate Degree - Communication Studies
Mt. San Antonio College
Personal Information
Patient Care Coordinator - Optometric Technician - Healthcare Administrative Professional