Amanda Lee
Williston,ND
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
24
24
years of professional experience
Work History
Store Manager
Superpumper
Williston, ND
09.2011 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Recruited, trained and supervised new employees.
Bartender
American Legion
Williston, ND
02.2013 - 01.2022
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Adhered to state regulations regarding serving alcohol responsibly.
Rental Agent
Avis Car & Truck Rental
Williston, ND
09.2011 - 02.2013
- Verified rental eligibility by checking driver's license, insurance card, credit card information, and other required documents.
- Provided detailed explanation of rental policies and procedures to customers.
- Completed paperwork associated with each transaction accurately and efficiently.
- Performed regular inspections of vehicles prior to rentals to ensure safety and cleanliness standards were met.
- Prepared end-of-day reports detailing all transactions completed during shift.
Store Manager
Superpumper
Williston, ND
07.2000 - 03.2009
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Managed daily banking activities such as deposits and withdrawals.
- Identified opportunities for cost savings through waste reduction initiatives.
Education
Associate of Arts - Accounting
Minnesota School of Business
Minneapolis, MN03-2011
High School Diploma -
Williston High School
Williston, ND05-1999
Skills
- Budget Administration
- Payroll Management
- Promotional planning
- Revenue Generation
- Supply Ordering
- Employee Training
- Retail Inventory Management
- Team Leadership
Timeline
Bartender
American Legion
02.2013 - 01.2022
Store Manager
Superpumper
09.2011 - Current
Rental Agent
Avis Car & Truck Rental
09.2011 - 02.2013
Store Manager
Superpumper
07.2000 - 03.2009
Associate of Arts - Accounting
Minnesota School of Business
High School Diploma -
Williston High School