Amanda Leibig
Rehrersburg,PA
Summary
Dynamic Program Coordinator with a proven track record at PA Adult & Teen Challenge, excelling in program management and strategic planning. Enhanced participant engagement through innovative training materials and improved team collaboration, resulting in a 30% increase in program satisfaction. Known for exceptional communication and proactive problem-solving skills, driving continuous improvement in operations.
Overview
17
17
years of professional experience
Work History
Program Coordinator
PA Adult & Teen Challenge
Rehrersburg, PA
09.2023 - Current
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Designed program implementation.
- Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
- Developed effective communication strategies for improved collaboration among team members, resulting in increased productivity.
- Coordinated cross-functional teams to ensure timely completion of program deliverables, maintaining project schedules and meeting objectives.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Conducted thorough needs assessments to identify community requirements, shaping future program development.
- Improved team collaboration with establishment of regular coordination meetings and updates.
- Coordinated with multiple departments to ensure seamless execution of events, leading to enhanced operational efficiency.
- Developed comprehensive training materials for volunteers, elevating quality of program delivery.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Home Health Aide
Ginger Sarabok
Palmyra, PA
06.2013 - 08.2022
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored patient vital signs and reported changes to healthcare professionals.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
- Monitored changes in clients' conditions to report concerns to family.
- Assisted with end-of-life care.
- Administered medications in accordance with doctor's instructions.
BHT
Retreat
Ephrata, PA
03.2020 - 11.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
CNA
Stoneridge Town Center
Myerstown, PA
03.2014 - 11.2014
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of resident areas to promote hygiene.
- Documented patient care activities accurately in electronic health records.
Medical Assistant
Annville Family Medicine
Annville, PA
10.2008 - 02.2013
- Assisted in patient intake, recording vital signs and medical histories accurately.
- Managed appointment scheduling and maintained efficient patient flow within clinic.
- Supported healthcare team by preparing examination rooms and sterilizing instruments.
- Educated patients on medication usage and post-visit care instructions effectively.
Education
Associate of Applied Science - Medical Assisting
Kaplan Career Institute
Harrisburg10.2008
High School Diploma - General Studies
ELCO High School
Myerstown, PA06.2008
Skills
- Facility management
- Problem-solving
- Team leadership
- Adaptability and flexibility
Timeline
Program Coordinator
PA Adult & Teen Challenge
09.2023 - Current
BHT
Retreat
03.2020 - 11.2021
CNA
Stoneridge Town Center
03.2014 - 11.2014
Home Health Aide
Ginger Sarabok
06.2013 - 08.2022
Medical Assistant
Annville Family Medicine
10.2008 - 02.2013
Associate of Applied Science - Medical Assisting
Kaplan Career Institute
High School Diploma - General Studies
ELCO High School