Amanda Leigh Archuleta
Las Cruces
Summary
Looking to secure a position within a reputable financial institution that allows for the development of skills and further career growth.
Experienced with financial management and customer service. Utilize a client-focused approach to deliver personalized banking solutions that meet individual needs. Knowledge of regulatory compliance and risk management in the banking sector.
Overview
19
19
years of professional experience
Work History
Community Banker
Pioneer Bank
Las Cruces, NM
02.2019 - 01.2026
- Job duties include, but are not limited to, handling cash, balancing daily, and minimizing cash outages. Having the ability to pass competency-based assessments. Representing the bank to the customer courteously and professionally, providing prompt, efficient, and accurate service in the processing of transactions. Determined the customer’s needs, explains various accounts and ownership options, and obtains the required information for the customer.
- (575) 532-7545
Reservationist/ Customer Service Specialist
Hotel Encanto
Las Cruces, NM
05.2007 - 02.2019
- Job duties include but are not limited to; proper greeting and registering guests in a 200+ room, full-service resort using Opera System. Housekeeping room inspector, providing guest services, specialized V.I.P. Amenities, developed rapport with customers to ensure personalized services throughout the guests stay. Training new front desk agents on operation, efficiency and revenue on hotel computer system including reservations, room) inspection, accounting services, guest recovery, overbooking and event planning/payment/block reservations and rates.
- (575) 522-4300
Education
Bachelors - Business administration
New Mexico State University
05-2015
Associates - Pre-Business
Dona Ana Community College
05-2013
New Mexico GED - undefined
Dona Ana Community College
01-2009
Skills
- Banking software proficiency
- Portfolio management
- Loan processing
- Cross-selling products
Timeline
Community Banker
Pioneer Bank
02.2019 - 01.2026
Reservationist/ Customer Service Specialist
Hotel Encanto
05.2007 - 02.2019
Associates - Pre-Business
Dona Ana Community College
New Mexico GED - undefined
Dona Ana Community College
Bachelors - Business administration
New Mexico State University