Amanda Loftis
Monroe ,NC
Summary
Dynamic and detail-oriented professional with a proven track record at Carolina Delivery & Logistics, excelling in timely package delivery and customer satisfaction. Skilled in optimizing routes and training new couriers, I bring strong problem-solving abilities and excellent driving skills to enhance operational efficiency and service quality.
Overview
8
8
years of professional experience
Work History
Courier
Carolina Delivery & Logistics
Charlotte, NC
08.2018 - Current
- Ensured timely and safe delivery of packages by following established safety guidelines and timelines.
- Operated GPS and routing software to optimize delivery routes and reduce transit time.
- Communicated with dispatch team to coordinate timely pickups and deliveries, ensuring customer satisfaction.
- Inspected vehicles regularly for maintenance needs, promoting safe operation and reliability.
- Assisted in training new couriers on best practices for package handling and delivery processes.
Crew Shift Leader
SUBWAY®Restaurants
Monroe, NC
07.2017 - 08.2018
- Supervised daily operations, ensuring high standards of food safety and customer service.
- Provided mentorship to team members on effective operational methods.
- Implemented inventory management processes to optimize stock levels and minimize waste.
- Collaborated with management to develop strategies for improving store performance and customer satisfaction.
- Resolved customer complaints effectively, enhancing overall dining experience and loyalty.
Education
High School Diploma -
Gaffney High
Gaffney, SC06.2002
Skills
Working independently
Attention to detail
Problem-solving
Customer service
Time management
Excellent driving skills
Package handling
Timeline
Courier
Carolina Delivery & Logistics
08.2018 - Current
Crew Shift Leader
SUBWAY®Restaurants
07.2017 - 08.2018
High School Diploma -
Gaffney High