Amanda Long
Boulevard,CA
Summary
Driven customer service supervisor offers several years of expertise in sales management and office administration. Polished in strategic planning and employee relations. Adaptable and versatile professional equipped with sound judgment and performance-based management approach.
Overview
13
13
years of professional experience
Work History
Cage Casher /Customer Service Assistant Supervisor
Golden Acorn Casino
Campo, Colorado
02.2019 - 11.2024
- Provided support during peak periods of activity, helping staff complete tasks more quickly and efficiently.
- Managed daily operations, client relations.
- Evaluated and authenticated returns, exchanges and voids.
- Worked with customer service supervisors to resolve customer concerns on daily basis.
Cashier /Sales Associate
Walmart
El Cajon, California
03.2012 - 01.2017
- Collected payments and provided accurate change.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
GED -
El Cajon Valley High School
El Cajon, California06-2007
Skills
- Complaint resolution
- Continuous improvement
- Sales support
- Schedule coordination
- Issue resolution
- Training development
- Time tracking
- Problem-solving
- Conflict resolution
- Multitasking and organization
- Team productivity
- Relationship building
- Upselling techniques
- Training and mentoring
- Customer service
- Verbal and written communication
- Positive and constructive feedback
- Time management
- Policy enforcement
- Workforce management
Timeline
Cage Casher /Customer Service Assistant Supervisor
Golden Acorn Casino
02.2019 - 11.2024
Cashier /Sales Associate
Walmart
03.2012 - 01.2017
GED -
El Cajon Valley High School