Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Lopes

Abington,MA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines within any work environment. Pursues every opportunity to support team members and proactively address issues.

Overview

5
5
years of professional experience

Work History

Barista

Marylous Coffee
10.2020 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Service Response Representative

Signature Hospital
10.2021 - 02.2023
  • Answered multi-line phone system and enthusiastically greeted hospital staff and patient callers.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Took Meal orders for Patients via phone in a timely manner.


Cashier

Christmas Place
10.2018 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Associate of Arts - Criminal Justice

Massasoit Community College
Brockton, MA
05.2024

High School Diploma -

Abington High School
Abington, MA
06.2021

Skills

  • Beverage Preparation
  • Cash Management
  • Staff Training
  • Customer service and engagement

Timeline

Service Response Representative

Signature Hospital
10.2021 - 02.2023

Barista

Marylous Coffee
10.2020 - Current

Cashier

Christmas Place
10.2018 - 12.2021

Associate of Arts - Criminal Justice

Massasoit Community College

High School Diploma -

Abington High School

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Amanda Lopes