Amanda Lund
Douglasville,GA
Summary
Proven Sales Specialist with a track record of exceeding sales targets by leveraging relationship-building and client relations skills honed at Fastenal. Demonstrated ability in inventory management and customer service, adept at identifying customer needs and delivering solutions. Achieved significant reductions in stock shortages, showcasing a blend of analytical and interpersonal abilities.
Overview
9
9
years of professional experience
Work History
Sales Specialist
Fastenal
Atlanta, GA
11.2019 - 09.2024
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Provided first-rate service to all customers and potential customers.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Drafted, finalized and submitted paperwork to complete sales.
- Built strong client relationships through consistent communication and effective problemsolving.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Inventory Specialist
TRANSTAR TRANSPORTATION GROUP Inc.
Atlanta, GA
10.2015 - 10.2019
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
Education
Tech Prep -
Pebblebrook High School
Mableton, GA05.2015
Skills
- Relationship Building
- Client Relations
- Customer service and care
Timeline
Sales Specialist
Fastenal
11.2019 - 09.2024
Inventory Specialist
TRANSTAR TRANSPORTATION GROUP Inc.
10.2015 - 10.2019
Tech Prep -
Pebblebrook High School