Summary
Overview
Work History
Education
Skills
Certification
Timeline
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AMANDA LUTTRELL

GREENWOOD,IN

Summary

Dynamic and results-oriented professional seeking a challenging position within a reputable organization to leverage extensive knowledge and skills while contributing to company success. Proven leadership abilities and a strong aptitude for thriving under pressure ensure effective team collaboration and project execution. Highly organized and dependable, excelling in prioritizing multiple tasks while maintaining clear communication across all levels. Committed to continuous learning and adaptability, with a strong drive to implement innovative ideas that enhance operational efficiency and achieve strategic objectives.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Central Scheduler

Columbus Regional Health
09.2024 - Current
  • Professional and Compassionate first connection with patients, physicians, physician office staff and hospital staff on the phone.
  • Schedules and/or reschedules appointments for all procedures offered at Columbus Regional Health
  • Transcribe Orders from providers offices into EPIC
  • Coordinates and schedules patients, providers, facility resources, ancillary staff to medical appointments and meetings within EPIC.
  • Improve the patient and provider experience, reduce onboarding time, and generate more revenue.
  • Intercepts insurance verification and updates insurance, as needed for patients
  • Verifies patient demographic information and patient insurance eligibility; updates electronic medical record system as needed.
  • Utilizes EPIC during work shift

Shipping and Receiving Coordinator

Inair Aviation Svc Co
09.2022 - 02.2024
  • Responsible for shipping and receiving packages delivered through third party services.
  • Unpack received equipment against Repair Orders ensuring correct paperwork was received
  • Collecting all paperwork and placing into bins for technicians
  • Entering received items into a FAA compliant software program also Salesforce
  • Pull and pack closed orders for shipment carefully verifying and identifying information
  • Comparing information on packing slip, purchase order and 8130 certificate
  • Placing equipment in secure wrap and boxes to ensure equipment is protected during shipment
  • Scheduling pickup for outside processing
  • Other responsibilities as assigned

Patient Access Representative

Community South Hospital
01.2021 - 09.2022
  • Ability to work well under pressure and a fast pace environment
  • Excellent verbal and written communication skills, including email, face-to-face patient and ability to multitask, have attention to detail, strong organizational skills, and a team player
  • Excellent critical thinking skills
  • Profession and data entry with multiple software applications
  • Resourceful innovative out-of-the-box thinker ensuring timely and appropriate resolution
  • Maintains professional demeanor and every level of communication
  • Knowledge of Microsoft office suite of products
  • Knowledge and Epic and Revenue Cycle

Project Manager

Herron Associates Inc
12.2008 - 03.2020
  • Held daily staff meetings and assisted with problem-solving
  • Managed 10 employees
  • Communicate daily with clients on assigned projects
  • Program online surveys for efficient respondent screening
  • Worked with HR and completing bi-weekly time cards for employee
  • Call Center Manager from 12/2012 to 12/2015

Circulation Manager

Johnson County Public Library
09.2006 - 12.2012
  • Oversaw the circulation and shelving department. Including interviewing and selecting new staff members, training, and evaluation
  • Approved timesheets
  • Registered new patrons and maintained database
  • Prepared monthly statistical reports
  • Encouraged a positive work environment with effective management techniques

Education

High School Equivalency Diploma - General High School Curriculum

Greenwood Community High School
Greenwood, IN

Skills

  • Scheduling expertise
  • Workflow optimization
  • Deadline oriented
  • Meeting coordination
  • Calendar management
  • Insurance verification
  • Strong organization
  • Appointment coordination

Certification

06/2009 Leadership Academy Indiana Public Library

Timeline

Central Scheduler

Columbus Regional Health
09.2024 - Current

Shipping and Receiving Coordinator

Inair Aviation Svc Co
09.2022 - 02.2024

Patient Access Representative

Community South Hospital
01.2021 - 09.2022

Project Manager

Herron Associates Inc
12.2008 - 03.2020

Circulation Manager

Johnson County Public Library
09.2006 - 12.2012

High School Equivalency Diploma - General High School Curriculum

Greenwood Community High School

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