Amanda Macey
Auburn
Summary
I have three years of experience in the service industry, including two years as a host and busser and one year as a server. These roles strengthened my ability to multitask, stay organized, and deliver warm, efficient customer service in high‑volume environments. I’m excited to bring those skills to BigFoot Java because I enjoy hands‑on work, upbeat customer interactions, and creating a fun, welcoming atmosphere. I’m also eager to advance my skillset.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Farrelli's Wood Fire Pizza
Tumwater, WA
07.2025 - 05.2026
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set a positive tone for the entire dining experience, serving as the first point of contact for incoming guests.
- Worked with the Toast POS system to place orders and check customers out, with card and cash.
- Cultivated warm relationships with regular customers.
- Make beverages such as Italian sodas, energy drinks, and fountain drinks.
- Served food in a timely fashion, assuring everything is made correctly and to high standard.
Host/Busser
Farrelli's Wood Fire Pizza
Tumwater, WA
08.2023 - 07.2025
- Provided positive first impressions for guests through friendly greetings and professional attire.
- Answer phone calls, ring in take-out orders, and handle cash and credit sales through the Toast POS system.
- Maintain a clean and organized workspace.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Clean and reset tables.
Education
Associate of Arts - Social Services
South Puget Sound Community College
Olympia, WA06-2027
High School Diploma -
Tumwater Highschool
Tumwater, WA06-2025
Skills
- Exceptional customer service
- POS System operation
- Team collaboration
- Safe food handling
- Cleanliness standards
- Comfortable in a fast-paced environment
Certification
- Food Handlers Card
- MAST Permit
Timeline
Server
Farrelli's Wood Fire Pizza
07.2025 - 05.2026
Host/Busser
Farrelli's Wood Fire Pizza
08.2023 - 07.2025
Associate of Arts - Social Services
South Puget Sound Community College
High School Diploma -
Tumwater Highschool