Amanda Magenheimer
Carrollton,Texas
Summary
Skilled insurance professional ready to handle complex claims with precision and efficiency. Proven track record in thorough investigation, accurate assessment, and effective negotiation. Strong collaborator focused on team success and adaptable to changing environments. Expertise in customer communication, claims processing, and conflict resolution.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Attorney represented injury adjuster
Seaharbor Insurance LLC
Dallas Texas
10.2023 - Current
- Helped onboard new hires and assist in training.
- Held highest closure ratio and claims output
- Finalized claims settlement through effective negotiations within set authority.
- Managed complex caseloads effectively by prioritizing tasks and keeping organized records of case materials.
- Developed strong working relationships with opposing counsel, fostering a collaborative environment for dispute resolution.
- Researched and interpreted laws, rulings and regulations to advise clients on business and legal transactions.
- Developed strategies to resolve cases in client's best interest.
Casuality Claims injury adjuster home and auto
Kemper Insurance
Irving Texas
01.2019 - 10.2023
- Daily operations in a high-volume, complex claims atmosphere, using Claims Center and other claims systems.
- Obtained several state licenses and handled most of the US territory.
- Created resources supporting standardized procedures for managing multi-state claims.
- Negotiated claims to completion within my authority and review of litigation files to be transferred.
- Maintained strong relationships with policyholders, agents, and colleagues by consistently demonstrating professionalism, empathy, and effective communication skills.
- Ensured compliance with state regulations and company policies through diligent review of all claim-related materials.
Casuality Claims adjuster auto and liability
Confie/ Blue fire insurance
Irving Texas
01.2018 - 01.2019
- Company Overview: handeling Kemper California claims
- Daily operations in a high-volume, complex claims atmosphere, using Claims Center and other claims systems.
- Held highest closure ratio and claims output for several months. Elected employee of the
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
Skills
- Process improvement
- Data-driven strategic planning
- Highly skilled negotiator
- Highly knowledgeable in state insurance laws, code and statutes
- Excellent communication skills
- Strong interpersonal skills
Certification
All lines adjuster licenses Texas, Oklahoma. kemper leadership training certificate 2021.
Employee of the quarter Confie 2018/2019.
Timeline
Attorney represented injury adjuster
Seaharbor Insurance LLC
10.2023 - Current
Casuality Claims injury adjuster home and auto
Kemper Insurance
01.2019 - 10.2023
Casuality Claims adjuster auto and liability
Confie/ Blue fire insurance
01.2018 - 01.2019