Amanda Mansfield
Rio Rancho
Summary
Accomplished Owner/Manager at Carlyle Landscaping and former Assistant General Manager at Southwest Food Service Excellence, I excel in operations management and relationship building. My strategic planning, staff management skills and passion for student nutrition have significantly increased customer satisfaction and participation rates, achieving nearly 100% student engagement in nutrition programs.
Overview
13
13
years of professional experience
Work History
Owner/Manager
Carlyle Landscaping
06.2012 - Current
- Manage day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Assistant General Manager
Southwest Food Service Excellence
08.2021 - 07.2024
- Started with Southwest Food Service Excellence (SFE) as a kitchen manager and quickly moved up to Assistant General Manager for the Rio Rancho Public Schools District.
- Oversaw 100+ employees and aided them in their day to day tasks centering around K-12 USDA regulations to maintain and provide nutritionally adequate meals to over 18,000 students.
- As kitchen manager at a site that met Community Eligibility Provision qualifications, I oversaw, trained and managed crew to operate our breakfast in the classroom program (BIC), National School Lunch program (NSLP) and after school dinner program. Managing a CEP site allowed me to encourage students to participate and overall participation increased to nearly 100% of student eating breakfast, lunch and dinner daily.
- Fostered a collaborative environment for enhanced team performance.
- Streamlined operational processes by identifying inefficiencies.
- Addressed service gaps to promote seamless customer experiences.
- Coordinated scheduling for maximized staff productivity.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Helped organize events in an orderly and organized fashion.
- Catered all school board meeting meals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
Education
Culinary Arts
Central New Mexico Community College
Albuquerque, NM01-2014
High School Diploma -
Los Lunas High School
05-2005
Skills
- Small business operations
- Relationship building
- Attention to detail
- Verbal and written communication
- Project management
- Operations management
- Strategic planning
- Staff management
- Marketing
- Student engagement
- Sanitation standards
- Menu planning
- Nutrition education
Accomplishments
Started the Fresh Fruits and Vegetables Program (FFVP) in the District of Rio Rancho.
Started and ran the Roving Chef program in the District of Rio Rancho.
Collaborated with the management team in Rio Rancho to increase overall student participation.
Languages
English
Spanish
Timeline
Assistant General Manager
Southwest Food Service Excellence
08.2021 - 07.2024
Owner/Manager
Carlyle Landscaping
06.2012 - Current
Culinary Arts
Central New Mexico Community College
High School Diploma -
Los Lunas High School