Amanda Marshall
Sparks,NV
Summary
Results-driven professional with 11 years of experience in remote, consultative sales, specializing in building strong client relationships and guiding individuals through complex decision-making processes. Proven track record of exceeding performance goals, with experience advancing into leadership roles and supporting team success. Skilled in communication, problem-solving, and structured processes, with the ability to adapt across sales, client-facing, and operational environments. Motivated, coachable, and committed to continuous growth, I bring a high level of accountability and professionalism to every role.
Overview
27
27
years of professional experience
Work History
High Ticket Closer
Aesthetic MedSpa/Alterna Care
Sparks, NV - Remote
07.2025 - Current
- Closed high-ticket offers across multiple verticals, including holistic care programs ($7K–$16K) and med spa treatment plans ($2K–$10K+).
- Demonstrated ability to sell premium services through consultative, value-driven conversations and objection handling.
- Consistently guided prospects through complex purchasing decisions, resulting in strong close rates on high-value packages.
- Utilized CRM systems for tracking leads, managing customer interactions, and reporting outcomes.
- Managed a pipeline of prospects, maintaining consistent follow-ups to ensure timely closings.
- Met with customers through Zoom to discuss and ascertain needs, tailor solutions, and close deals.
Sales Manager/Team Leader Manager
Assurance IQ/Independent Agent
Sparks, NV
11.2020 - 07.2025
- Managed the sales process for health, life, and supplemental insurance products, maintaining rigorous compliance with industry regulations.
- Conducted thorough assessments of prospective clients, offering detailed product comparisons and managing the submission of complete and compliant applications.
- Achieved distinction as top producer by consistently exceeding sales targets and fostering client relationships.
- Orchestrated sales strategies and team efforts to successfully reach quarterly sales objectives.
- Developed targeted training sessions focused on boosting employee performance and increasing familiarity with product features.
- Optimized sales processes by implementing CRM systems to enhance lead tracking efficiency.
- Facilitated alignment of marketing campaigns with sales objectives and brand messaging to enhance overall strategy.
- Implemented targeted initiatives that significantly boosted team efficiency and contributed to revenue expansion.
- Cultivated a results-oriented sales environment by delivering motivational coaching and establishing performance incentives.
- Led regular sales meetings focused on reviewing progress, disseminating best practices, and setting attainable objectives for ongoing achievement.
Corporate Group Sales Manager-Revenue Manager
Playa Largo Resort & Spa - Autograph Collection
Key Largo, FL
06.2016 - 09.2020
- Orchestrated grand opening of Playa Largo Resort & Spa to enhance brand visibility and attract clientele.
- Engaged in comprehensive training through Manager Development Program (MDP) to cultivate managerial competencies and drive team performance.
- Achieved timely delivery of proposals, reports, and contracts for meeting and catering services through effective administrative management. Maintained budgetary compliance and met deadlines by analyzing financial data. Strengthened business relationships with decision makers, enhancing engagement with current and potential accounts.
- Analyzed market trends and negotiated favorable room rates and function space contracts to enhance overall revenue generation.
- Cultivated connections with prospects and customers at various events, including trade shows, seminars, and workshops, to promote products and services.
- Facilitated communication with potential clients by addressing inquiries and leads via multiple channels including phone, Zoom, email, and walk-ins.
- Analyzed customer feedback and tailored services to enhance satisfaction, resulting in increased repeat business.
- Configured group profiles and organized rooming blocks in Marsha CI/TY and Opera operating systems to enhance operational efficiency.
- Analyzed and reported daily pickup figures and forecasts utilizing Opera Marsha and CI/TY for informed decision-making.
- Enhanced guest experiences by efficiently processing and distributing sales files. Streamlined event order routing, contributing to improved departmental collaboration and successful client events.
- Organized and executed site visits with prospective clients to foster relationships and assess needs.
Director of Dining
Cascades Of The Sierra
Sparks, NV
03.2010 - 05.2016
- Demonstrated commitment to OSHA, HIPAA, and Washoe County health code regulations by modeling best practices and fostering a culture of compliance.
- Developed and executed a proven training initiative to ensure all employees are equipped with essential knowledge and competencies.
- Facilitated seamless operations by overseeing the scheduling and management of 48 staff members, enhancing team collaboration and service delivery.
- Coordinated culinary activities for formal and casual dining, ensuring high-quality catering and room service in a 240-room upscale 5-star community.
- Achieved timely processing of accounts payable and receivable, enhancing cash flow management. Delivered accurate payroll services, contributing to employee satisfaction. Streamlined departmental accounting procedures, resulting in improved financial oversight.
- Achieved improved employee performance through effective evaluation processes. Fostered a culture of accountability by implementing fair disciplinary actions. Enhanced organizational compliance by collaborating with HR on evaluation and disciplinary frameworks.
- Achieved effective inventory management through timely end-of-month reporting. Drove cost control measures that supported budget stability. Delivered comprehensive monthly budget analyses to inform strategic decision-making.
- Enhanced dining department offerings and marketing, driving occupancy growth from 10% to 95% in a newly established community.
Restaurant Manager
Rib Daddy's Seafood and Steakhouse
Key Largo, FL
08.2006 - 02.2010
Operations Manager/Inventory Manager
Pacific Coast Supply
Sparks, NV
08.1999 - 12.2006
Education
High School Diploma -
Sparks High
Sparks, NV06-1998
Skills
- Consultative Sales and Closing
- Revenue Management & Optimization
- Sales Team Leadership and Coaching
- Financial Analysis and Budgeting
- Account Relationship Management
- Process Improvement & Operational Efficiency
- CRM Systems and Lead Management
- Proposal Development & Presentations
- Systems and software expertise
- Client relationships
- Social Media Marketing
- Goals and performance
Timeline
High Ticket Closer
Aesthetic MedSpa/Alterna Care
07.2025 - Current
Sales Manager/Team Leader Manager
Assurance IQ/Independent Agent
11.2020 - 07.2025
Corporate Group Sales Manager-Revenue Manager
Playa Largo Resort & Spa - Autograph Collection
06.2016 - 09.2020
Director of Dining
Cascades Of The Sierra
03.2010 - 05.2016
Restaurant Manager
Rib Daddy's Seafood and Steakhouse
08.2006 - 02.2010
Operations Manager/Inventory Manager
Pacific Coast Supply
08.1999 - 12.2006
High School Diploma -
Sparks High