Amanda Mayer
Wyomissing,PA
Summary
Highly motivated individual looking to get back into the workforce. My goal is to use my organizational and management skills to thrive in a dynamic environment bringing success and positivity as part of a team.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Career Hiatus To Raise Children
Self-employeed
Wyomissing, PA
03.2022 - Current
- Manage daily household operations, ensuring efficient routines and task completion.
- Develop and implement engaging educational activities, fostering children's learning and creativity.
- Coordinating schedules for family events, appointments, and extracurricular activities to optimize time management.
- Maintaining effective communication with educators and service providers to support children's development needs.
- Frequent participation in Home and School Association projects.
Warranty Administrator
Performance Toyota
Sinking Spring, PA
01.2021 - 03.2022
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Processed claim paperwork and followed up on missing information to complete processing.
- Analyzed problems, identified trends and developed strategies to optimize claims process.
- Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.
Clinical Supervisor
Campanella & Pearah Eye Care
Sinking Spring, Pennsylvania
03.2017 - 10.2020
- Facilitated hiring of qualified technical personnel by interviewing applicants and making recommendations for employment.
- Developed and adjusted work schedules for technical staff.
- Lead and directed a team of eight clinical personnel and support staff.
- Assessed patients, determined needs and managed care.
- Implemented new policies and educate staff on changes.
- Responded to difficult patient situations with a calm and professional approach to optimize support.
- Developed, implemented, revised and evaluated policies and procedures.
- Prepared over 100 patients per week for examinations and minor procedures by maximizing technical staff.
- Measured and recorded color vision and acuity testing and performed lensometry and sit-lamp examinations to assist physicians with appointment load.
- Developed improvement plans to solve problems and improve lagging areas.
- Managed and kept track of all technical staff paid time off.
- Managed practice Meaningful Use measures and all CMS standards of care.
- Worked with IRIS Registry to track practice compliance with MIPs and provided physicians with data to keep them updated on our progress.
- Troubleshot all instrument and equipment issues and scheduled all maintenance and repairs.
- Worked with pharmaceutical reps to implement new drugs/products based on physician requests.
- Skilled with Optos camera and software.
- Triaged all urgent referral cases and managed the scheduling any impromptu appointments.
- Primary person responsible for collecting all pre cataract surgery measurements through Lenstar biometry and ultrasound immersion.
- Facilitated and supervised medical record transfer from paper charts into an electronic health records system.
- Facilitated and supervised the retrieval of prior medical records for new patients coming into the practice.
- Scheduled patient appointments with additional specialists outside of the practice if the patient needed additional specialized care.
Certified Ophthalmic Assistant
Campus Eye Center
Lancaster, PA
06.2010 - 03.2017
- Gathered patient history (social, medical, family) and chief complaints.
- Gathered patient intraocular pressures by Goldmann tonometry or tonopen method.
- Administered/electronically prescribed ocular medications.
- Performed special testing i.e. Visual fields, OCT imaging, IOL Master, Schirmer Testing, Dark Adaptations and topography.
- Managed the contact lens department and ordering of contact lenses; leading insertion and removal sessions with new contact lens wearers.
- Skilled in time management and running a schedule quickly and efficiently.
- Scheduled patient appointments.
- Triaged phone calls.
- Efficiently and accurately acquired children's visual acuities.
- Assisted in minor procedures i.e. Chalazion/papilloma removals, punctal cautery and lacrimal irrigation.
- Facilitated in transfering paper patient charts to an electronic health records system.
- Worked closely with our Pediatric Ophthalmologist/Adult Neuro-ophthalmologist for entirety of employment - prepped patients and organized receipt of additional testing (ie labs ordered, MRIs/additional scanning ordered, as well as kept track of all incoming medical correspondence from other physicians/specialists who were also working with said patient).
- Informed patients of testing results via telephone.
- Managed scheduling of patient appointments, optimizing clinic workflow and reducing wait times.
- Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
Ophthalmic Assistant
Campanella & Pearah Associates
Sinking Spring, PA
05.2014 - 05.2015
- Performed patient prepping i.e Gathering chief complaints, medical/surgical/social history, visual acuities, measuring eye pressures and administering dilating drops.
- Performed visual field testing and retinal imaging.
- Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
- Administered ophthalmic drops and ointments, focusing on patient comfort.
Optometric Assistant/ Secretary
Leslie B. Miller, O.D.
Lititz, PA
08.2008 - 06.2010
- Scheduled appointments.
- Billed routine eye insurances.
- Administered special testing i.e GDX imaging, visual fields, schirmer testing, color testing, topographies and OptoMap Retinal Imaging.
- Performed preliminary testing such as gathering chief complaints, social/medical/family histories, medications and checking visual acuities and blood pressure.
- Led new contact lens insertion and removal sessions along with education patients on contact lens care.
- Assisted in optical as well as being skilled in lensometry.
Education
High School Diploma -
Ephrata Senior High School
Ephrata, PASome College (No Degree) - Elementary Education
Harrisburg Area Community College
Lancaster, PASkills
- Great Time Management Skills
- JCAHPO Certified - lapsed but proactively pursuing recertification
- Good Interpersonal Skills
- Great Reliability
- Accurate & Efficient
- Quick Learner
- Experienced In Electronic Health Records
Certification
JCAHPO Certified Ophthalmic Assistant - lapsed but proactively pursuing recertification
Timeline
Career Hiatus To Raise Children
Self-employeed
03.2022 - Current
Warranty Administrator
Performance Toyota
01.2021 - 03.2022
Clinical Supervisor
Campanella & Pearah Eye Care
03.2017 - 10.2020
Ophthalmic Assistant
Campanella & Pearah Associates
05.2014 - 05.2015
Certified Ophthalmic Assistant
Campus Eye Center
06.2010 - 03.2017
Optometric Assistant/ Secretary
Leslie B. Miller, O.D.
08.2008 - 06.2010
High School Diploma -
Ephrata Senior High School
Some College (No Degree) - Elementary Education
Harrisburg Area Community College