Amanda Medina
Camarillo,TX
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Hooters. Successfully enhanced guest satisfaction through personalized service and effective upselling techniques. Proven ability to thrive in high-volume dining environments while maintaining professionalism and teamwork, ensuring a memorable dining experience for all patrons.
Overview
1
1
year of professional experience
Work History
Server
Hooters
Amarillo
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Education
Bachelor Of Medicine -
Ciencias Médicas
Cuba 01.2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Server
Hooters
09.2024 - Current
Bachelor Of Medicine -
Ciencias Médicas