Amanda Melton
Lindale,TX
Summary
Self-motivated and dependable, with an eye for detail. Hardworking and adept at handling physically demanding tasks. Situationally aware, capable of assessing potential problems before they escalate. Processes information quickly, therefore able to learn new tasks, procedures and policies efficiently. Intuitive, diplomatic mediator skilled in both verbal and written communication. Works well with others.
Overview
12
12
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
Miramar, Florida
07.2022 - Current
- Assisted with boarding procedures to maintain efficient and timely aircraft departures.
- Ensured passenger safety through thorough pre-flight briefings and safety demonstrations.
- Conducted routine safety checks of emergency equipment before each flight departure.
- Collaborated with team members to resolve issues and maintain cabin order during flights.
Manager
Mario's Asian Grill
Lindale, Texas
10.2023 - Current
- Oversee staff scheduling, training, and performance evaluations.
- Coordinate guest seating and maintain a welcoming atmosphere.
- Implement health and safety standards for food service compliance.
- Resolve customer complaints to enhance dining experiences.
Hospitality/Server
The Landing at Cane Bay
Frederiksted
09.2021 - Current
- Demonstrated excellent knowledge of reservations processes and time management during peak periods.
- Resolved guest problems and complaints to improve overall satisfaction.
- Provided highest quality customer service standards by anticipating customer needs.
- Referred guests to recommended local attractions and restaurants.
- Provided personable service to improve customer service ratings.
Server
Outback Steakhouse
Mesquite, TX
08.2020 - 05.2021
- Provided exceptional service to high volume of daily customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Operated POS terminals to input orders, split bills and calculate totals.
Refurbisher
Self Employed Web
Big Sandy, TX
08.2019 - 03.2021
- Prioritized and organized tasks to efficiently accomplish service goals.
- Inspected damaged furniture to assess extent and determine optimal repair or restoration strategies.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Park Host
Texas Parks and Wildlife Department
Wills Point, TX
11.2015 - 11.2017
- Executed guided visitor tours to convey park information and highlight areas of interest.
- Gave public presentations to schools and community groups to promote awareness and interest in biological subjects.
- Utilized the online reservation network, managing check-ins and departures for overnight guests.
- Issued fishing and hunting licenses.
- Maintained the grounds within the State Park.
- Gave presentations geared to educate park guests on the importance of conservation and care of our waters, land and wildlife.
- During weather emergencies, including tornado warnings, safely and effectively escorted guests to designated shelter areas.
Server
Outback Steakhouse
Tyler, TX
10.2013 - 11.2015
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Served food and beverages to patrons and immediately remedied issues with orders.
Education
High School Diploma -
Home Instruction H.S.
Tyler, TX06.1996
Associate of Science - Marine Biology
Tyler Junior College
Tyler, TXSkills
- Fluent in American Sign Language
- Multi-tasker
- Emergency response
- Flight safety checks
- Safety procedures
- Providing customer support
- Effective communication
- Multicultural awareness
- Conflict mediation
- Problem solving
- Point of sale (POS) operating sysyems
- Policy compliance
- Customer service expertise
- Training and development
- Visitor Assistance
- Group presentations
- Attention to detail
Timeline
Manager
Mario's Asian Grill
10.2023 - Current
Flight Attendant
Spirit Airlines Inc.
07.2022 - Current
Hospitality/Server
The Landing at Cane Bay
09.2021 - Current
Server
Outback Steakhouse
08.2020 - 05.2021
Refurbisher
Self Employed Web
08.2019 - 03.2021
Park Host
Texas Parks and Wildlife Department
11.2015 - 11.2017
Server
Outback Steakhouse
10.2013 - 11.2015
High School Diploma -
Home Instruction H.S.
Associate of Science - Marine Biology
Tyler Junior College
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