Rachel Price
Myrtle Beach,SC
Summary
Motivated service industry specialist with exceptional social skills, communication abilities, and experience in talent acquisition. Utilizes team collaboration to drive successful hiring outcomes. Pursuing new position with room for advancement and personal growth.
Overview
8
8
years of professional experience
Work History
Flight Attendant
Delta Air Lines
01.2023 - Current
- Deliver exceptional in-flight service, ensuring passenger comfort and safety throughout flights.
- Supervise cabin crew as flight leader to ensure adherence to safety protocols and service standards
- Conduct pre-flight and post-flight safety checks, verifying compliance with regulations and procedures.
- Collaborate with team members to enhance operational efficiency and streamline service delivery.
- Manage emergency situations, demonstrating quick decision-making and adherence to safety protocols.
Bartender
The Pier at Garden City
05.2019 - Current
- Maintain consistent communication with customers and colleagues
- Train and mentor junior bartenders on beverage preparation and customer service techniques.
- Observe proper conflict de-escalation techniques when interacting with disorderly guests
- Decrease waste; follow strict recipes and drink measurement protocol
Key Manager/Bartender/Server
CO Sushi
09.2017 - 09.2022
- Curated unique guest experiences and develop professional rapport to improve retention of key customers
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Recruited, hired and trained staff on restaurant practices, customer service standards, and productivity strategies
- Trained five new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol
Bartender
Carolina Country Music Fest
06.2021 - 06.2021
- Built camaraderie with colleagues and 30,000 guests from all over the world
- Practiced safe serving techniques in accordance with TIPS certification
- Vigilantly observed and enforced event security policies
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or error
Education
Bachelor of Arts - Mass Communication in Journalism
Louisiana State University And A&M College
Baton Rouge, LAAssociate of Arts - Liberal Arts
Northern Virginia Community College
Annandale, VA12.2014
High School Diploma -
Woodbridge Senior High School
Woodbridge, VA06.2013
Skills
- Customer Service Management
- Staff Coaching and Training
- Delegation and Supervision
- Positive and Upbeat; Good Conversationalist
- Interpersonal Communication
- Multitasking and Prioritization
- Cash Handling and Management
- Mixology Techniques
- Basic Spanish and American Sign Language
Timeline
Flight Attendant
Delta Air Lines
01.2023 - Current
Bartender
Carolina Country Music Fest
06.2021 - 06.2021
Bartender
The Pier at Garden City
05.2019 - Current
Key Manager/Bartender/Server
CO Sushi
09.2017 - 09.2022
Bachelor of Arts - Mass Communication in Journalism
Louisiana State University And A&M College
Associate of Arts - Liberal Arts
Northern Virginia Community College
High School Diploma -
Woodbridge Senior High School
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