Amanda Mensah
Corona,NY
Summary
Results-driven professional with a strong background in administrative roles within healthcare. Known for excellent multitasking abilities and attention to detail, contributing to streamlined patient admissions and improved operational efficiency.
Overview
11
11
years of professional experience
Work History
Care Concierge
Khealth
08.2025 - Current
- Scheduled appointments, follow-up visits and support the patient in navigating care.
- Act as a liaison between patients, clinical operations and healthcare providers.
- Ensured all communications and record keeping strictly adhere to HIPPA and internal privacy policies.
- Verified patients insurance, IDs and payment method during admissions or check in process through EPIC system.
Business Associate
Mount Sinai
01.2020 - 04.2025
- Admitted patients to the Medical center, including verifying demographic and insurance information, signing of forms and obtaining authorizations through EPIC.
- Responded to emails, phone calls, and routing inquiries to the appropriate individuals/departments.
- Scheduled with appropriate departments for patient appointments, treatment and diagnostic procedures.
- Maintained office supplies inventory, streamlining procurement processes for cost-effectiveness.
Patient Care Associate
Mount Sinai
11.2015 - 12.2019
- Monitored vital signs, documenting changes on EPIC and reporting critical information to nursing staff.
- Provided direct patient care, assisting with daily living activities and promoting comfort.
- Transported patients on stretchers or wheelchairs to certain testing areas in the hospital.
- Performed venipuncture for laboratory testing on patients.
Education
Bachelor of Science - Animal Science
West Virginia University
Morgantown, WV05-2015
Skills
- Excellent multitasking
- Administrative support
- Epic software proficiency
- Appointment scheduling
- MS Office
- Telephone etiquette
Timeline
Care Concierge
Khealth
08.2025 - Current
Business Associate
Mount Sinai
01.2020 - 04.2025
Patient Care Associate
Mount Sinai
11.2015 - 12.2019
Bachelor of Science - Animal Science
West Virginia University