
Licensed Insurance Agent and Proven Personal Lines Customer Service Representative with a track record of enhancing customer satisfaction at Kellon Insurance Agency. Skilled in problem-solving and customer relations, significantly improved client retention. Demonstrates critical thinking and professional telephone demeanor, excelling in fast-paced environments. Expert in payment processing and client relations, committed to delivering exceptional results.
Assisted customers with quoting and issuing insurance policies. Processed endorsements on policies. Processed claims. Answered the phone. Processed payments. Assisted agency principle with daily tasks of running the office. Helped train new employees. Handled customer inquiries and suggestions courteously and professionally.
Assisted clients with policy changes and cancellations. Processed claims. Quoted and issued new business. Answered the phone.
Assisted customers with policy changes. Assisted with claims. Processed payments. Quoted and issued new policies. Consulted customers regarding coverage and policy options. Answered the phone.
Assisted customers with policy questions and changes. Processed payments. Processed cancellations. Processed incoming and outgoing mail. Processed claims.
Assisted commercial lines clients with policy changes. Issued certificates of insurance. Processed payments. Processed cancellations. Processed claims. Answered the phone.
Assisted customers with policy changes and questions. Processed claims. Answered the phone. Issued certificates of insurance. Processed payments. Handled health & dental benefits of all Crye-Leike employees. Assisted agency principle with personal word processing tasks. Assisted with receptionist duties.
Processed payments. Issued and mailed letters and notices to customers. Answered the phone. Worked part time and they merged with Crye-Leike Insurance.
I enjoy spending time with my family. We also enjoy trail riding with multiple Jeep clubs as well as participating in fund-raisers and community service work. My favorite hobbies are spending time outside, gardening, reading and crafts.