Summary
Overview
Work History
Skills
References
Timeline
Generic

Linda Currier

Parish,NY

Summary

Multifaceted professional with extensive years of outstanding performance in customer service relations. Implementing the highest confidentiality, where required. Excellent phone skills, as well as problem-solving and decision-making attributes. I am dependable and solid team player I work well in a team or individually. Core Competencies: Excellent phone skills, data entry, problem-solving abilities, highest degree of confidentiality, and outstanding customer service. Personable and dedicated customer service representative with extensive experience in the industry. I have an upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Overview

35
35
years of professional experience

Work History

Personal lines Customer Service Representative

The Savage Agency
Syracuse, NY
02.2018 - Current
  • Excellent Phone Skills, data entry, proficient in the Applied system, converse with Insurance Companies, Mortgagees, car dealerships as well as insureds, answering their questions, entering new business, make changes or ease their insurance concerns regarding new business, renewals, accident reports, endorsements, cancellations, auto ID cards, binders, billing and more.

Co-Owner/Customer Service

Tom Currier Enterprise, Landscaping Company
Parish, NY
04.2013 - Current

Schedule jobs- maintain filing system for jobs- billing

Check control Coordinator

Penn Traffic CO
Syracuse, NY
08.2008 - 05.2010
  • Assisted asset protection in collection efforts-sent hot lines via lotus notes-entered returned checks-applied restitution payments-cleared consumer records per R-plus, contacted courts re: restitution/bankruptcy etc
  • Gave stores approval or denials on check acceptance, processed all check returns including NY & PA WIC
  • Reported the status of specific interventions of collection efforts in weekly meetings

Customer Service

Dolgen Corporation
Mexico, NY
11.2006 - 05.2008
  • Provided excellent customer service.

Cashier-Stock-Inventory-Maintain store

Customer Service Representative

Royal Indemnity Insurance Co
Syracuse, NY
09.2002 - 10.2004
  • Assisted Agents as well as Insureds Re: Personal Insurance matters including- Coverages, Problem solving, billing inquiries, data entry of new business, changes, cancellations etc.

Customer Service Representative

Cooper Crouse-Hinds Co
Syracuse, NY
07.1999 - 02.2002
  • Handled technical calls from distributors, agents and end users re: Uses & proper placement of our electrical products per the National & Canadian electrical codes, data entry of orders, changes, cancellations, air shipments, expediting of export & domestic orders, follow ups, call backs etc

Customer Service Representative

Travelers Insurance Co
Syracuse, NY
08.1997 - 07.1999
  • Personal Insurance, New Business, renewal, changes, cancellations, auto ID cards, binders, billing inquiries, mapped out coastal areas ,data entry etc.

Customer Service Representative

C.A. Dominick Insurance Agency
Syracuse, NY
09.1996 - 08.1997
  • Assisted Companies as well as insureds re: Billing, accident reports, data entry of quotes

General Clerk III

CNA Insurance CO
Syracuse, NY
07.1990 - 08.1996
  • Typed, verified & assembled policies, data entry, pulled applicable forms, early mail processing etc.

Skills

  • Customer service
  • Data entry
  • Insurance processing
  • Billing inquiries
  • Renewal management
  • Excellent communication skills

References

References available upon request.

Timeline

Personal lines Customer Service Representative

The Savage Agency
02.2018 - Current

Co-Owner/Customer Service

Tom Currier Enterprise, Landscaping Company
04.2013 - Current

Check control Coordinator

Penn Traffic CO
08.2008 - 05.2010

Customer Service

Dolgen Corporation
11.2006 - 05.2008

Customer Service Representative

Royal Indemnity Insurance Co
09.2002 - 10.2004

Customer Service Representative

Cooper Crouse-Hinds Co
07.1999 - 02.2002

Customer Service Representative

Travelers Insurance Co
08.1997 - 07.1999

Customer Service Representative

C.A. Dominick Insurance Agency
09.1996 - 08.1997

General Clerk III

CNA Insurance CO
07.1990 - 08.1996
Linda Currier