Amanda Metzger
Rahway
Summary
Organized and dependable professional with experience in managing daily operations, coordinating schedules, and supporting staff in fast-paced environments. Strong background in administrative work, customer service, training employees, and maintaining accurate records. Recognized for clear communication, effective multitasking, and the ability to resolve issues quickly while keeping workflows running smoothly.
Overview
9
9
years of professional experience
Work History
Manager
Ahrre Maros
Westfield
11.2016 - Current
- Oversee daily store operations and maintain consistent service standards.
- Train, supervise, and support staff to ensure smooth workflow and strong performance.
- Manage cash handling procedures and uphold a clean, safe, and well-organized workplace.
- Assist customers by guiding them through the menu, entering orders accurately, and promoting the loyalty program.
- Monitor stock levels and ensure all equipment and systems are functioning properly, coordinating service calls when needed.
- Communicate professionally with customers, staff, and vendors to resolve issues and support efficient operations.
Administrative Assistant
Huggins wood floor specialist
Westfield
12.2023 - 10.2024
- Coordinate daily schedules and job assignments for installers and office staff.
- Handle incoming calls and emails, relay information accurately, and resolve scheduling issues.
- Maintain organized job files, invoices, and customer records with strong attention to detail.
- Assist customers with quotes, project updates, and service requests through clear communication.
- Support logistics by coordinating material deliveries and tracking project timelines.
- Schedule meetings and coordinate project communication with architects to support accurate planning.
Education
High School Diploma -
Westfield High School
New Jersey Some College (No Degree) -
Union County College
Cranford, NJSkills
- Communication
- Scheduling & Coordination
- Multitasking
- Customer Service
- Critical Thinking
TOOLS & SYSTEMS
POS Systems • Scheduling Software • Google Workspace • Microsoft Office Suite
Timeline
Administrative Assistant
Huggins wood floor specialist
12.2023 - 10.2024
Manager
Ahrre Maros
11.2016 - Current
High School Diploma -
Westfield High School
Some College (No Degree) -
Union County College