Hi, I’m
Amanda Miller
Waynesboro,VA
Summary
Versatile and dynamic, with a proven track record at Hershey Chocolate Of Virginia, I excel in customer service and quality control. Demonstrated ability to enhance productivity and maintain high safety standards. Known for exceptional communication skills and a strong work ethic, I consistently exceed employer expectations without compromising service quality.
Overview
9
years of professional experience
Work History
Wrights Dairy Rite
Server
10.2024 - Current
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Hershey Chocolate Of Virginia
Production Worker
03.2020 - 10.2024
Job overview
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
- Supported new staff, facilitating quicker adaptation to production environment.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Amanda's Basic Cutz
Professional Barber
10.2016 - 08.2023
Job overview
- Assisted with administrative tasks such as answering phone calls, managing correspondence, and maintaining accurate client records to support smooth business operations.
- Contributed to salon marketing efforts through engaging social media content showcasing before-and-after photos of client transformations.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in numerous positive reviews from clients.
- Maintained a clean and sanitary work environment, adhering to strict hygiene standards to ensure client safety and comfort.
- Exhibited a high level of technical proficiency in performing various barber services, including haircuts, shaves, trims, and styling for both men and women.
- Demonstrated strong time management skills by effectively juggling multiple clients simultaneously without compromising quality of service or attention to detail.
- Provided exceptional service by promptly addressing any issues or concerns raised by clients during their visit, ensuring a positive salon experience.
- Increased customer retention through exceptional communication skills and building rapport with clients.
- Developed lasting relationships with clients by consistently delivering outstanding results that exceeded expectations while also offering personalized care and attention during each visit.
- Completed quality haircuts and styling for men, women and children.
Kiwi Karriers
Delivery Driver
05.2018 - 01.2020
Job overview
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Middle River Regional Jail
Correctional Officer
04.2016 - 09.2018
Job overview
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Education
Staunton School of Cosmetology Staunton, VA
Board License Of Cosmetology/Barber from Hair
06.2003
Wilson Memorial High School Fishersville, VA
High School Diploma
06.2001
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Customer service
- Quality control
- Food safety practices
- Multitasking and organization
- Point-of-sale system
- Positive and professional
- Team player
- Reliable and responsible
- Multitasking Abilities
- Excellent communication
Timeline
Server
Wrights Dairy Rite
10.2024 - Current
Production Worker
Hershey Chocolate Of Virginia
03.2020 - 10.2024
Delivery Driver
Kiwi Karriers
05.2018 - 01.2020
Professional Barber
Amanda's Basic Cutz
10.2016 - 08.2023
Correctional Officer
Middle River Regional Jail
04.2016 - 09.2018
Staunton School of Cosmetology
Board License Of Cosmetology/Barber from Hair
Wilson Memorial High School
High School Diploma