Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Amanda Miller

Waynesboro,VA
Amanda  Miller

Summary

Versatile and dynamic, with a proven track record at Hershey Chocolate Of Virginia, I excel in customer service and quality control. Demonstrated ability to enhance productivity and maintain high safety standards. Known for exceptional communication skills and a strong work ethic, I consistently exceed employer expectations without compromising service quality.

Overview

9
years of professional experience

Work History

Wrights Dairy Rite

Server
10.2024 - Current

Job overview

  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Hershey Chocolate Of Virginia

Production Worker
03.2020 - 10.2024

Job overview

  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.
  • Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
  • Supported new staff, facilitating quicker adaptation to production environment.
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.

Amanda's Basic Cutz

Professional Barber
10.2016 - 08.2023

Job overview

  • Assisted with administrative tasks such as answering phone calls, managing correspondence, and maintaining accurate client records to support smooth business operations.
  • Contributed to salon marketing efforts through engaging social media content showcasing before-and-after photos of client transformations.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in numerous positive reviews from clients.
  • Maintained a clean and sanitary work environment, adhering to strict hygiene standards to ensure client safety and comfort.
  • Exhibited a high level of technical proficiency in performing various barber services, including haircuts, shaves, trims, and styling for both men and women.
  • Demonstrated strong time management skills by effectively juggling multiple clients simultaneously without compromising quality of service or attention to detail.
  • Provided exceptional service by promptly addressing any issues or concerns raised by clients during their visit, ensuring a positive salon experience.
  • Increased customer retention through exceptional communication skills and building rapport with clients.
  • Developed lasting relationships with clients by consistently delivering outstanding results that exceeded expectations while also offering personalized care and attention during each visit.
  • Completed quality haircuts and styling for men, women and children.

Kiwi Karriers

Delivery Driver
05.2018 - 01.2020

Job overview

  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Middle River Regional Jail

Correctional Officer
04.2016 - 09.2018

Job overview

  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
  • Enhanced facility security by conducting regular inspections and addressing potential risks.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.

Education

Staunton School of Cosmetology
Staunton, VA

Board License Of Cosmetology/Barber from Hair
06.2003

Wilson Memorial High School
Fishersville, VA

High School Diploma
06.2001

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Customer service
  • Quality control
  • Food safety practices
  • Multitasking and organization
  • Point-of-sale system
  • Positive and professional
  • Team player
  • Reliable and responsible
  • Multitasking Abilities
  • Excellent communication

Timeline

Server

Wrights Dairy Rite
10.2024 - Current

Production Worker

Hershey Chocolate Of Virginia
03.2020 - 10.2024

Delivery Driver

Kiwi Karriers
05.2018 - 01.2020

Professional Barber

Amanda's Basic Cutz
10.2016 - 08.2023

Correctional Officer

Middle River Regional Jail
04.2016 - 09.2018

Staunton School of Cosmetology

Board License Of Cosmetology/Barber from Hair

Wilson Memorial High School

High School Diploma
Amanda Miller