Amanda Mobley
Summary
A seasoned, goal-oriented administration professional with 5-year history of outstanding customer service and interpersonal skills. Capable of working under pressure and supervising multiple projects/ initiatives. Successful record managing and distributing information to employees/ clients/ leadership and acting as liaison for external partnerships. seeking career-level position with a robust, productive company that will provide opportunities for professional development and potential future advancement.
Overview
5
5
years of professional experience
Work History
Bartender
Christians Tailgate
07.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Logistics Coordinator
EquipmentShare
09.2023 - 09.2024
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
Purchasing Manager
Air Specialists Heating & Air Conditioning
02.2023 - 08.2023
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
Sales Coordinator
Air Specialists Heating & Air Conditioning
03.2021 - 02.2023
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Customer Service Representative
Air Specialists Heating & Air Conditioning
06.2020 - 03.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Education
High School Diploma -
Texas City High School
Texas City, TX05-2019
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Christians Tailgate
07.2024 - Current
Logistics Coordinator
EquipmentShare
09.2023 - 09.2024
Purchasing Manager
Air Specialists Heating & Air Conditioning
02.2023 - 08.2023
Sales Coordinator
Air Specialists Heating & Air Conditioning
03.2021 - 02.2023
Customer Service Representative
Air Specialists Heating & Air Conditioning
06.2020 - 03.2021
High School Diploma -
Texas City High School