Amanda Molitor
Austin,Tx
Summary
Well-qualified Leasing Agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Leasing Agent
The Hedge Apartments
09.2022 - 06.2023
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Distributed and followed up on tenant renewal notices.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Recruited new residents through website advertising and marketing.
- Participated in property inspections to prepare for move-ins and move-outs.
Marketing Assistant / Silver Back
04.2020 - 08.2022
- Manage purchase orders and the approval process -Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work - Establishes and manages work flow, overseeing deadlines and coordinating schedules -Provides fact-checking, copy-editing, and formatting assistance during the creation of mailers, website content, and other promotional materials
Lead Customer Service Assistant/ Emerald
Lawns
04.2018 - 04.2020
- Developed customer relationships through direct customer service and sales -Handled all commercial billing and inquiries -Accurately completed invoices explaining applications performed, suggestions for continued turf improvement, and proactively addressing any future problems
- Outstanding knowledge of lawn care equipment operations and safety
Customer Service / Cleaning Technician
04.2017 - 04.2018
- Within the first 6 months of employment; Increase sales by 20% by identifying areas of opportunity to up sell clients by utilizing a ‘Needs Based’ Sales Technique
- Charged with maintaining strong rapport with clients by engaging customer service skills
- Excellent attention to detail, ensuring task are completed correctly and on time
- Knowledge of a variety of chemicals, cleaning products and techniques - Remove dirt, mold, paint and tough stains from carpet using special equipment
- Lift and carry all necessary carpet cleaning equipment.
Assistant Manager/Bartender
Baby Acapulco Restaurant
06.2016 - 03.2017
- Excellent interpersonal skills for diplomatically handling staff and customers; strong written and oral communication skills for managing business admin and personnel matters - Oversee employee work in front and back of house to ensure compliance with company policies, regulations, and food safety guidelines
- Complete restaurant opening and closing procedures and manage deposits.
Leasing Agent
The Ion Apartments
01.2010 - 03.2017
- Prepared and processed applications, leases, and renewals
- Performed apartment tours, collected fees and deposits
- Coordinated Move ins and move outs and provided beneficial advice and support to residents on any problematic issues.
Education
Some College (No Degree) -
Austin Community College
Austin Skills
- Microsoft Office
- Telephone Etiquette
- Security Deposit Refunds
- Cash Handling
- Excellent Attendance Record
Certification
TABC Certified
- Texas Food Handler Safety
Timeline
Leasing Agent
The Hedge Apartments
09.2022 - 06.2023
Marketing Assistant / Silver Back
04.2020 - 08.2022
Lead Customer Service Assistant/ Emerald
Lawns
04.2018 - 04.2020
Customer Service / Cleaning Technician
04.2017 - 04.2018
Assistant Manager/Bartender
Baby Acapulco Restaurant
06.2016 - 03.2017
Leasing Agent
The Ion Apartments
01.2010 - 03.2017
Some College (No Degree) -
Austin Community College